Once we have received the executed NDA from you, we will then send out the necessary technical specifications on how to connect to DiGi's infrastructure.
Download the relevant service order form ("SOF") from the Service Order Forms section. Fill in all the required information and send it out together with the supporting documents as specified in the said forms to the address mentioned below. Please be reminded that all incomplete information or supporting documents will hinder the process of the application.
Once the SOF is processed and approved, we will create a connection plan with a dedicated timeslot to do testing.
The estimated time frame for the whole service subscription process is as follow:
Stage *
Duration
Approval of SOF
One working day
Approval of credit evaluation by DiGi's Credit Control Dept.
Four working days
Technical connection
One calendar month
* Assuming all required documents and equipment are in order.
If you are a new content provider, you may want to download this zip file (To download this file, please right click and select "Save Target As") that consists of all of the following:
All the CPA Service Order Forms
All the CPA Terms and Conditions
A standard DiGi's Non Disclosure Agreement
A check list on how to get connected to us
Correspondence address and contact numbers:
CPA Team (Key Account Unit)
4th Floor,
Lot 10, Jalan Delima 1/1,
Subang Hi-Tech Industrial Park,
40000 Shah Alam,
Selangor Darul Ehsan,
Malaysia.
Fax Number: 03-5721-1047
