| 1. |
What is Mobile Number Portability (MNP)? |
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Mobile Number Portability (MNP) is the ability for users to switch to a new mobile service provider while retaining their existing mobile number. |
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| 2. |
How does MNP benefit me? |
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The main benefit of MNP is freedom of choice and the competition that it generates. Customers are free to choose a new mobile service provider without having to change to a new number. This means customers can avoid the inconvenience of having to notify friends and associates that their number has been changed. |
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| 3. |
What are the basic rules for MNP-CPA? |
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MNP involves porting of mobile numbers only. |
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After a DiGi customer has ported out, he/she needs to re-subscribe to their services [CPA services (3 series shortcode)]. This means the customer will not be able to enjoy DiGi services (2000) anymore. |
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a. Ported in customer will be DiGi's new customer.
b. Ported out customer will no longer be a DiGi customer. |
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| 4. |
What is Central Clearing House (CCH)? |
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| a. |
Centre Clearing House (CCH) is a centralised database which facilitates the exchange of information between Mobile Service Providers for porting transactions and update routing information to all Mobile Service Providers. |
| b. |
Central Clearing House (CCH) checks the latest status of a subscriber before pushing any mobile terminating (MT) to the subscriber. |
| c. |
For more information & inquiry, please contact SKMM (website: http://www.skmm.gov.my). |
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| 5. |
How does CP determine where to send mobile terminating (MT) without mobile originating (MO) since number prefixes no longer determine the specific mobile service provider? |
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CP to connect to Central Clearing House (CCH) which is managed by Talian Gerak Alih Sdn Bhd (TGA) to query on the routing number (RN). |
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| 6. |
What is Routing Number (RN)? |
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Routing Number is a shortcode assigned to the respective mobile service providers. Please refer to the table tabulated below:
| Routing Number (RN) |
Mobile Service Providers |
| 201 |
TTdc |
| 202 |
Maxis |
| 206 |
DiGi |
| 208 |
U Mobile |
| 209 |
Celcom |
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| 7. |
Are there changes at the DiGi CPA for Content Provider (CP)? |
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Yes, CP requires the removal of all prefixes validation from their application side and will receive error messages if it is not a DiGi number. |
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| 8. |
What are the possible error codes? |
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The error codes you will receive are as follow:
For CPA services and normal DiGi services:
105 - IMSI not found in database.
203 - Subscriber is not active.
For DiGi services and Bulk services :
191 - Operator ID not found.
Error message will be returned in mobile terminating (MT) response. |
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| 9. |
What testing is required by a CP after MNP is launched? |
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A CP can perform their internal testing and if the CP encounters any problem, please contact DiGi SMC at smc@digi.com.my |
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| 10. |
Are there possibilities that a subscriber may experience delay on MT deliveries? |
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Yes, due to the change of process due to MNP requirements. |
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| 11. |
Are there changes in the MT parameters, Delivery Notification (DN) and URL for CPA transactions? |
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There will be no changes. |
