Corporate Governance
Good corporate governance is about establishing a sound platform for such a framework and applying our values in order to create value for Digi stakeholders. Corporate governance shall contribute to maximizing long term value creation by contributing to improved business performance.
In order to secure strong and sustainable corporate governance, it is important that we ensure good and healthy business practices, reliable financial reporting and an environment of compliance with legislation and regulations across Digi.
Digi, has developed a set of governing documents including the Digi Governing Principles, Code of Conduct as well as policies and accompanying manuals to ensure good and efficient governance and control.

Code of Conduct
Digi is committed to conducting its business in accordance with the highest ethical standards and maintaining a workplace environment that encourages open and honest communication.
As part of this commitment, Digi has adopted the Digi Code of Conduct which defines the core principles and ethical standards that form the basis on how Digi creates its value. The Code applies to members of the Board of Directors, managers, and other employees as well as those acting on behalf of Digi.
Digi will never compromise on its integrity and shall take all action it considers appropriate to investigate any misconducts reported due to violations of this Code.
Please click here to view the details of Digi Code of Conduct.

Anti-corruption Policy
Digi is committed to conducting its business in accordance with the highest ethical standards and maintaining a workplace environment that encourages open and honest communication.
In Digi we embrace a clear zero-tolerance policy in the event of bribery or corruption. In this regard, Digi has in place an Anti-corruption Policy, which covers the areas of bribery, gifts and business courtesies, events and arrangements, facilitation payment, use of middlemen, use of lobbyists and gifts and arrangements for public authorities.
The policy is communicated and published to our employees for their reference and guidance on the dos and don'ts. In addition, a dedicated Integrity Hotline and e-mail address are set up for employees to send any concerns or queries they may have.

No Gift Policy
We are committed to conduct our business in accordance with the highest standards of integrity and ethics.
In keeping with this commitment, we have adopted a No Gift Policy whereby employees are not allowed to exchange gifts with any third party.
By "gift" Digi means any item including the following:-
  • Tangible gifts such as food hampers, flowers, pens, caps, t-shirts, mugs, calendars, bags, key chains and diaries; and
  • Intangible gifts such as product discount, services, advantage or any other benefit, which is not extended to all employees of Digi.
However, corporate merchandise and souvenir items are exempted from this policy, provided all of the following criteria are met:
  • The items are attached with company logo
  • The items are of nominal value
  • The items are given at the following types of event:
    • Open to public events (e.g job fair, trade events, conference, etc); or
    • By invitation events where invitation is not exclusive to one organization or person and participation is transparent (e.g industry meeting, media event, Annual General Meeting, etc)
  • The items are not concealed or wrapped
  • The items are given equally to all participants attending the event without discrimination
We believe this policy will help avoid situations or the appearance of a conflict of interest in current or potential business dealings between Digi and external parties.

Suppliers Code of Conduct
In 2008, Digi further raised our Corporate Responsibility standards with a new Suppliers Code of Principles (SCP) which is a mandatory set of principles to be adhered to by all of Digi's suppliers. This Code replaced the previous Digi Code of Business Conduct which was only applicable to contracts exceeding RM500,000. Furthermore, the new Supplier includes an expanded scope of regulatory requirements covering Health, Safety, Security & Environment.

HSSE Policy
Another milestone activity was the Health Safety Security and Environment (HSSE) assessment that was undertaken on 44 selected suppliers to determine our key HSSE risk and appropriate mitigating measures.
Following this, Digi revised our Health and Safety Policy to ensure that we continuously endeavor to provide a work place which is healthy, safe, secured and environmentally friendly. Digi aims to create awareness that it is the responsibility for every employee to be compliant to the key principles of the health, safety, security, and environmental (HSSE) policy and in doing so maintain the highest standards of practice, across the company, for the benefit of the employees, and for the benefit of our customers, partners, and vendors.
What are the key principles of Digi's HSSE?
Compliance Assurance
We will comply with applicable laws and regulations related to HSSE.
Supply Chain Management
Establish relationships with business partners committed to responsible operations and will work together to operate in a manner consistent with our HSSE policy and standards.
Continuous Improvement
We will establish and periodically review HSSE objectives and targets to improve the HSSE performance of our operations.
Involvement and Accountability
We ensure that our employees have the awareness, skills, and resources to carry out their activities in a manner consistent with our HSSE policy and standards.
Pollution Prevention and Waste Minimization
We work towards conserving natural resources and reducing the environmental burden of waste generation and emissions to the air, water and land. We will strive in reducing, reusing and recycling materials in all operations.
Climate Change
We will actively explore and implement internal solutions to reduce our own carbon footprint. Externally, we will activate innovative solutions to reduce our shared climate impact with our customers and other business partners.

Access Reference Document
The Digi Telecommunications Sdn. Bhd. (Digi) Access Reference Document (ARD) consists of the products that Digi makes available and offers to provide on a wholesale basis to other telecommunications operators licensed by the Malaysian Communications and Multimedia Commission ("SKMM") to operate in Malaysia ("Access Seeker").

This ARD is made in compliance with subsection 5.3.2 of the Commission Determination on the Mandatory Standard on Access (Determination No.2 of 2005) and subsection 3(c) of the Variation to Commission Determination on the Mandatory Standard on Access, Determination No.2 of 2005 (Determination No.2 of 2009).

This ARD consists of the minimum terms and conditions which are consistent with the rights and obligations set out in the Mandatory Standard on Access (MSA) for the Access or Interconnection purposes between Digi and Access Seeker. The Digi ARD consists of the following:-

  • Access Reference Document
  • Non-Disclosure Agreement
  • Access Request Forms

Click here to view the Digi Access Reference Document (ARD).