Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi endorses 3G benchmark Consumers set to gain from code
SHAH ALAM, 19 December 2005: DiGi, which is seeking a 3G spectrum, has endorsed an industry standard on mobile broadband service that will enhance consumer's confidence in the quality of 3G service.
The draft code, "Quality of Service for Voice, Short Message Service and Packet-Switched Traffic for Public Cellular Services", sets performance measures on the three most common bearer service; voice, sms and packet data.
DiGi Telecommunications Sdn Bhd Director of Corporate Affairs, Tunku Alizakri R.M. Alias, said: "We are delighted that DiGi was involved in drafting the technical code, which is intended to foster growth in the mobile communications industry. Now, telcos will have a benchmark to monitor broadband network quality improvement."
Tunku Alizakri added: "At the end of the day, it is a win-win situation for all parties."|
DiGi is already providing broadband wireless solutions using its broadband Widest HighSpeed Mobile Coverage to support 3G-type services, including high speed multimedia and mobile Internet access.
"With 3G, DiGi can do even more to enrich lifestyle, optimise business efficiency and adding value to practically everything that our customers do," added Tunku Alizakri.
The draft code is one of six technical codes approved by the board of directors of Malaysia Technical Standards Forum Bhd (MTSFB) on Friday.
In determining Quality of Service (QoS) of data, the draft code notes that "quality of Service tests for packet-switched-data transactions are fairly new in the industry". It cautions there is no "tried-and-true definition" to ensure fair results.
It adds: "Location of the destination server plays a role in determining latency, routing efficiency and many other QoS parameters."
The draft code defines maximum expected delivery as the "time span in which a message shall be received by B Party to rate the transaction successful from the user's perspective". "A Party" refers to the party sending content and "B Party" the party receiving content.
MTSFB is a company designated by the Malaysian Communications and Multimedia Commission (MCMC) to develop, recommend, modify, update and seek the registration of technical codes.
MTSFB will now submit the drafts to the Malaysian Communications and Mulitmedia Commission where it will undergo due process before it can be written into the commission's regulations.
The Malaysian mobile market is already one of the region's most vibrant, with over 60% of the population currently carrying mobile devices.
On Nov 11, DiGi submitted its application for a 3G spectrum, confident a success will give the company a new powerful engine to further enhance the growth and use of broadband mobile services even further.
DiGi is a leading mobile communications company providing a comprehensive range of affordable, convenient and easy to use wireless services to simplify and enrich the lives of its customers. We create value for our customers by selecting the most appropriate cutting edge technology so that they benefit from products and services that give them choice, convenience and control.
We have an established presence as a leader in voice and data prepaid services with a number of firsts that have set industry benchmarks for creativity and innovation. These services are offered under the DiGi Prepaid brand name. Our postpaid service under the DiGi Postpaid and DiGi Business deliver high quality voice as well as value-added mobile content and data services to both individual and corporate customers.
Corporate Communications Department
DiGi Telecommunications Sdn Bhd
Lot 30, Jalan Delima 1/3
Subang Hi-Tech Industrial Park
40000 Shah Alam, Selangor Darul Ehsan