Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi flexes another first - The DiGi Flexi E-Load for Postpaid Customers can now enjoy hassle-free payment with over 2,000 Flexi e-load locations nationwide
Shah Alam, 5 January 2006: DiGi Telecommunications Sdn Bhd ("DiGi") has introduced yet another innovative service - the DiGi Postpaid Flexi e-load - that empowers customers with wider options and greater convenience to pay their bills at over 2000 Flexi e-load locations nationwide.
DiGi's Chief Marketing Officer, Chee Pok Jin, said: "We want to free our customers from long queues just to stay connected. With Postpaid Flexi e-load, DiGi customers can truly experience the power of mobility and utilise the time saved more positively."
Chee added: "Postpaid Flexi e-load is a prime example of our efforts to serve our customers better. A clear way is by creating new value propositions and simplifying the way people do things."
More than 2,000 DiGi Platinum and Gold Dealers and 50 DiGi Specialised Stores nationwide have been accepting payments through Postpaid Flexi e-load since 21 December 2005.
With hassle-free DiGi Postpaid Flexi e-load, customers need only look out for the Flexi e-load sign and bring their bills to the dealers. Customers only pay upon receipt of payment that will be sent via SMS on their mobile phones, subject to a minimum payment of RM20.
The dealer then stamps the payment slip of the bill, indicating amount paid, date and time payment is made and a reference ID.
The customer's account is updated within an hour as computerising updating is done on an hourly basis. For urgent unbarring, a customer can call Customer Service at 016 221 1800.
Issued by: Corporate Communications Department
DiGi Telecommunications Sdn Bhd
Lot 10, Jalan Delima 1/1
Subang Hi-Tech Industrial Park
40000 Shah Alam, Selangor Darul Ehsan