Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi sets new precedent in prepaid market
with two breakthrough services Talktime Extend and Talktime Advance set to rewrite industry landscape
KUALA LUMPUR, 12 April 2006 - Prepaid mobile users will be freed from the shackles of industry norm as DiGi sets a new industry precedent through the DiGi Talktime Extend and Talktime Advance services introduced today.
The new Talktime Extend service allows prepaid customers to exchange airtime balance for validity. The service is specially created for customers with low usage patterns, and who would rather exchange their high balances for validity.
In addition, Talktime Advance assists prepaid customers who constantly run out of airtime credit and need to make one last call. Through Talktime Advance, customers will be able to receive airtime credit from DiGi whenever the need arises.
Chee Pok Jin, DiGi's Chief Marketing Officer said DiGi Talktime Extend and Talktime Advance services are the first-of-their-kind in the country and are set to redefine prepaid mobile services in Malaysia.
"There are some things about prepaid mobile services we've come to accept as a norm, without question. Today is about asking questions. Because we believe we can always do better for our customers. It's about ensuring our customers have a particular service for their particular need. This will become more evident as market penetration increases and subscribers become more discerning," said Chee.
"The value-added services launched today are a reflection of our appreciation towards our customers; understanding their needs and redefining what prepaid services should really be about for all prepaid subscribers."
Albern Murty, DiGi's Head of Product Management said these two services are further additions to our talktime services offering and cater for two specific needs - longer validity and insufficient credit.
"By providing Talktime Extend, users can stay active longer by exchanging their high credit balances. This provides prepaid subscribers with a choice of either reloading or using his outstanding credit balance to stay active" said Murty.
"Talktime Advance is about providing high end users with the flexibility of staying connected even after running out of credit" he added.
Both these services are accessible via a user-friendly, menu-based command. For Talktime Extend, customers can exchange RM35 of their remaining credit balance for 30 days validity.
Talktime Advance offers a credit of RM3.00 with a two-day validity period and is available to subscribers with a tenure of six months or more.
Talktime Advance is available now while Talktime Extend will be offered on a promotional basis for 2 months.
Talktime Extend and Talktime Advance are part of the Talktime family of services which also includes Talktime Transfer. With Talktime Extend and Talktime Advance, DiGi once again provides customers with the most complete prepaid service.