Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi & Maxis announce inter-operator Friend Finder service Collaboration allows 12 million people to locate each other
KUALA LUMPUR, 11 May 2006 - DiGi Telecommunications Sdn Bhd and Maxis Communications Berhad ("Maxis") today launched an inter-operator Friend Finder service, enabling cross-tracing of friends and loved ones.
With this, DiGi and Maxis' customers can locate the whereabouts of users across the two networks that connect over 12 million people nationwide.
The Friend Finder is a permission-based service activated only after the person whom the customer wishes to locate gives consent. This permission can be revoked at anytime and the service can also be temporarily disabled.
DiGi Head of Product Management, Albern Murty, said: "Friend Finder is about connecting and locating friends and family in a fun and simple way without being intrusive. Our customers can rely on it to stay connected with their loved ones and be assured of their whereabouts."
Albern added: "This collaboration goes beyond interconnectivity. It underscores the determination of industry players to work together for the larger interest of customers."
Maxis Head of Product & New Businesses, Dr. Nikolai Dobberstein, said: This new offering complements our existing popular Friend Finder service via SMS, WAP and 3G, which is actively used by some 50,000 customers. In fact, Maxis customers also have the option of locating other Maxis users on detailed maps via the WAP Friend Finder Service."
Dr Dobberstein said: "As such, we are confident that more customers will subscribe to this service now that it can be used across two networks, offering more convenience and ease of mind."
The DiGi-Maxis collaboration involves an inter-carrier connectivity gateway designed for customer convenience. This allows customers to continue using the existing SMS platforms.
To use the interconnect Friend Finder service, DiGi customers can send a SMS "FF Find 012xxxxxxx" or "FF Find 017 xxxxxx" to short code 2000. Maxis users can send a SMS message "Find 016xxxxxx" or "Find 0146xxxxxx" to short code 32001.
Each successful location result received will be charged at a promotional price of 30 sen.
DiGi customers can use FF WAP (Wireless Application Protocol) or SMS to locate their friends but will soon have the added option of a map.
The interconnectivity application platform for the service is provided by Ahead Mobile Sdn Bhd, a joint venture company between Unified Communications and Ahead Mobile Inc.
Issued by: Corporate Communications Department
DiGi Telecommunications Sdn Bhd
Lot 10, Jalan Delima 1/1
Subang Hi-Tech Industrial Park
40000 Shah Alam, Selangor Darul Ehsan