Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi Prepaid registration goes online via Maybank2u.com
Tie-up opens Internet banking as new channel
Shah Alam, 10 November 2006: DiGi Telecommunications Sdn Bhd and Maybank have teamed up for their customers to register DiGi Prepaid lines using Internet banking at www.maybank2u.com.
Albern Murty, DiGi's Head of Product Management, said: "We want to make it easier and more convenient for customers to beat the 15 December 2006 deadline for prepaid registration set by the authorities."
"Our efforts from day one are to educate customers on the need to register, offer incentives, simplify registration and provide more channels for registration," he said.
Albern added that these efforts are ongoing. "We do it individually as a mobile operator and as an industry effort together with the Ministry of Energy, Water and Communications, the Malaysian Communications and Multimedia Commission and the two other celcos."
Mr Spencer Lee, Senior Executive Vice-President and Head of Consumer Banking of Maybank, said: "Maybank2u.com, with 24-hour online access is a convenient channel to enable customers to execute their prepaid registration in real time with global access. We are privileged to partner DiGi in support of the government's direction in registering prepaid mobile service users in the country. We encourage our customers to use Maybank2u.com to register before the deadline and continue enjoying uninterrupted services for their prepaid mobile."
To register prepaid numbers, customers need to log in to Maybank2u.com at www.maybank2u.com and select "Online Prepaid" and then the option "Prepaid Registration". They are required to provide information of their mobile number, billing address, date of birth and nationality. "The prepaid registration is that convenient and simple via Maybank2u.com," he added.
Mr Lee also said that Maybank2u.com further provides DiGi customers with value-added services to reload prepaid airtime and other bills payment at their convenience.
"By making available the "Prepaid Registration" service, it shows the versatility and robustness of our delivery channels in meeting our customers' varied needs," added Mr Lee.
DiGi is also collaborating with industry partners and the government on prepaid registration services at selected Shell Petrol Stations and Pos Malaysia offices nationwide.
MyKad reader registration is available at most authorised dealers and service centres of the respective service providers. Manual registration is also available at all service centres and authorised dealers.
For Internet banking registration, a DiGi Prepaid customer must have an existing Maybank2u account.
The new initiative will help prepaid customers meet the mandatory deadline as the Government plans to introduce laws for Celcos to deactivate unregistered lines on 15 December 2006. Registration is free of charge. Upon deactivation, customers risk losing their prepaid numbers and remaining value in their SIM cards forfeited.
The celcos launched the prepaid registration nationwide initiative on 1 January 2006 in line with the Malaysian government's directive to register all prepaid users. As at 7 November 2006, 10.9 million of the total 18 million prepaid customers (all three celcos) have registered.
Registered DiGi customers get to enjoy benefits and privileges from DiGi Rewards such RM10 Special Registration Bonus Talktime, 50% Birthday Bonus, SIM Guard, VIP invites to special events and free movie passes.
Customers who have registered at various points, including Maybank2u.com, can check the status of their registration at any DiGi Centre, DiGi Specialised Store, DiGi Service Counter or via *128# .
Issued by: Corporate Communications Department
DiGi Telecommunications Sdn Bhd
Lot 10, Jalan Delima 1/1
Subang Hi-Tech Industrial Park
40000 Shah Alam, Selangor Darul Ehsan