Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi takes mobile services to the next level For the first time in Malaysia: One low, flat rate for calls to anyone, on any network, any time, anywhere
- Make inter-operator calls at one low, flat rate
- Make outstation calls at one low, flat rate
- Make calls any time at the same low, flat rate
SHAH ALAM, 16 October 2006: The pioneer of prepaid mobile services, DiGi Telecommunications Sdn Bhd ("DiGi"), is taking prepaid mobile services to the next level with the announcement of a new tariff structure. Now, all DiGi Prepaid customers will be able to enjoy just one low flat rate for calls to anyone on any network, at any time to anywhere.
Effective today, DiGi Prepaid customers need only pay 38 sen per minute (monthly usage of more than just RM30) for all voice calls nationwide, regardless of whether it is an outstation, inter-operator or peak hour call - no strings attached.
Morten Lundal, DiGi's Chief Executive Officer said the new tariff structure was designed to give customers what they wanted in terms of simplicity, best value and fairness.
"Since we introduced the first prepaid mobile service in 1997, the prepaid segment has grown by leaps and bounds. More and more innovative services, rate plans and packages have been introduced, serving some purpose, but also adding layers of complexity to making a phone call," he said.
"Today, we are taking prepaid mobile services to the next level with a new tariff structure that has never been introduced before in Malaysia. Customers should not be made to calculate different rates for calls to different operators or to different states. There are so many limitations to making a phone call and getting the best value from it."
"We want to give our prepaid customers one simple smart plan with one low, flat rate so they can always be sure they are getting great value all the time. Customers can even call other operators from DiGi at rates as cheap as if they were to make calls from and inside those operators’ networks," Lundal added.
Currently, there is a gap between the rates that the operators publish and the ones that the customers are experiencing. Prepaid mobile services customers are charged different rates for intra-operator and inter-operator network calls. In addition, all operators have imposed premium pricing for calls made to other network's outstation customers.
"With the new tariff structure, DiGi customers will only be charged one low, flat rate for all calls. Rates such as these have never been implemented before in Malaysia. There are no hidden costs. There is no fine print. Customers pay only one low, flat rate for any call to anyone, on any network, any time, anywhere," explained Lundal.
The charges are dependent on the customer's usage. Customers who use more than RM30 per month will be charged 38 sen per minute per call.
Additionally, customers currently enjoying DiGi's 'Friends and Family' package will be able to call six designated 'Friends and Family' numbers at just 15 sen per minute, per call and 1sen SMS.
"This is about giving freedom to our customers. Now, our customers do not have to make extensive calculations and multiple SIM cards to ensure they get the best value for their money. They just make the call knowing that they will be charged just one low, flat rate. DiGi is pleased to be the first to introduce this to the Malaysian market because we put our customers at the centre of our business. This is not innovation for innovation's sake; we innovate because we want our customers to benefit from better services, better products and a better deal."
DiGi is Malaysia's fastest growing mobile operator focusing on innovations, simplicity and best value to enrich lifestyles through DiGi Prepaid, DiGi Postpaid and DiGi Business. It constantly develops exciting mobile solutions to impact the future.
Corporate Communications Department DiGi Telecommunications Sdn Bhd