Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi and Citi offer SMS global remit DiGiREMIT easier and safer
SHAH ALAM, 4 October 2007: DiGi Telecommunications Sdn Bhd and Citibank Berhad have activated DiGiREMIT to facilitate the transfer of money from Malaysia to Bangladesh, Indonesia and the Philippines via SMS.
DiGiREMIT is designed to simplify the transfer of money using the mobile phone from anywhere and at anytime to the widest distribution networks in the three recipient countries. More recipient countries will be included later.
DiGi provides the service, as a remittance agent of Citibank Berhad, to individual DiGi Prepaid and DiGi Postpaid customers who can register at any of the 47 DiGi Centres and DiGi Service counters nationwide.
The service offers multiple payment delivery options including direct credit to accounts with local banks in the beneficiary's country and cash pick-up at designated agents. The distribution network is managed by Citi's Global Transaction Services.
Albern Murty, DiGi's Head of Product Management said, "DiGi is ready to lead the change for people to use the mobile phone as a financial tool with value propositions that are hard to ignore."
Albern said, "We want to make it truly easier and more convenient for our customers. They are not required to have a bank account in Malaysia to register for DiGiREMIT. Their beneficiaries do not have to maintain accounts with specific banks or mobile service providers to complete the money transfer."
Noel Saminathan, Director of Citi's Global Transaction Services said, "Money transfers via mobile phone are no longer limited to domestic micro-payments or mobile-to-mobile transfers. DiGiREMIT is unique in the simple SMS-based access to a multi-currency and multi-channel distribution network from a single mobile interface."
Noel added, "The easy accessibility to the service will offer under-banked segments of our community, particularly migrant workers, the opportunity to improve their financial security for the benefit of their appointed beneficiaries and the economy of their home countries."
Migrant worker remittance is often a large source of national income for recipient countries. According to Citibank research as at December 2006, Malaysia is a major source of migrant income in ASEAN with an estimated total migrant remittance of more than RM5 billion yearly.
Albern said, "DiGi’s strategic alliance with the Citi guarantees security of remittance. Our customers will have a peace of mind knowing that their money is 100% safe."
As a value add, DiGi will update both sender and receiver via SMS on each transaction
DiGi is waiving the remittance fee for every transaction carried out from now till 31 October 2007 to encourage customers to try out this new way of remittance during the Hari Raya season. The fee starts from RM8 for all the three countries depending on the mode of delivery in the receiving end. More incentives are being planned.
DiGiREMIT customers will automatically receive free personal accident coverage of 10 times the aggregate made in a month, up to a limit of RM10,000, for the next calendar month.
The country's fastest growing mobile operator has started a series of road shows in venues popular among the migrant community to create awareness and educate them about the convenience of DiGiREMIT.
DiGiREMIT requires a one-time registration at any designated DiGi outlets.
The registration creates a virtual wallet for the customer to load up to RM5,000 at any one time. He can then remit via SMS anytime, anywhere at their convenience or over the counter at designated DiGi outlets subject to a limit of RM5,000 per transaction.
About DiGi DiGi is Malaysia's fastest growing mobile operator driving innovations, simplicity and best value to enrich lifestyles through DiGi Prepaid, DiGi Postpaid and DiGi Business.
About Citi Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Major brand names under Citi's trademark red arc include Citibank, CitiFinancial, Primerica, Citi Smith Barney and Banamex. Additional information may be found at www.citigroup.com or www.citi.com