Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi innovates in the postpaid market again Offering industry’s first free domestic calls & SMS
SHAH ALAM, 10 July 2008: DiGi Telecommunications Sdn Bhd ("DiGi") is strengthening its "best value" position in the postpaid market with the announcement of four (4) new Postpaid plans. Whilst continuing to focus on simplicity, DiGi is now offering customised plans that cater for different type of users, including one that offers free domestic calls and SMS.
DiGi's Chief Commercial Officer, Tom Schnitker, said this launch is in line with the company's move to enhance DiGi's market share in the growing Malaysian postpaid market. In view of the changing market dynamics and postpaid customers becoming more discerning, DiGi believes that it is imperative to address specific needs and provide customised plans that are relevant to the customers' usage patterns.
"By creating relevance to customer needs, we bring about value and savings that will continue to give us the competitive edge in our efforts to further grow the postpaid segment," he added.
DiGi's four new plans, DG20, DG50, DG150 and DG250, leverage on "savings" as its key proposition and subsequently give customers the choice to choose Plans that cater to their specific usage patterns. DG250 Plan is the first of its kind to be offered in the local mobile telecommunications industry - it gives customers free domestic calls and SMS to any network at anytime for just RM250.
"We believe this plan will be well received by higher end customers as domestic calls often chalk up a significant amount on their monthly bills," Tom said.
In another first for Malaysia, the new DG20 Plan offers the lowest industry access fee to date, at RM20. The other plans include DG50 and DG150; which feature simple rates structure with the latter offering free DiGi-to-DiGi calls.
Tom explained that DiGi Postpaid has come a long way in a relatively short period of time. As of Q1 this year, DiGi is the fastest growing postpaid operator with subscriber growth of 41% year-on-year as compared to industry growth of 21%. The rise in DiGi's postpaid subscribers within this period resulted in a 30% increase in revenue.
As at Q1 2008, DiGi has 6.6 million subscribers with 775,172 postpaid subscribers.
DiGi is Malaysia's fastest growing mobile operator driving innovation, simplicity and best value through DiGi Prepaid, DiGi Postpaid and DiGi Business.