Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi charts another industry's first with innovation beyond telecommunications Gives free PA coverage through SMS activation, making insurance coverage easy and accessible
SHAH ALAM, 11 September 2008: DiGi.Com Berhad ("DiGi") is the industry's first to allow subscribers to activate free Personal Accident (PA) insurance via their mobile phones in line with its commitment to deliver simple and creative services to its customers.
Accordingly, DiGi announced that its subscribers with over three months tenurewill be given free RM10,000 PA coverage insured by AIG General Insurance (Malaysia) Berhad. The service will be made available via easy SMS activation minus the hassle of complicated forms and need to deal with agents.
Johan Dennelind, chief executive officer of DiGi said, "This latest offering allows us to raise the bar on user experience by actively engaging and adding value where it means most to our subscribers. Realising the low percentage of insured Malaysians, we took the opportunity to draw relevant synergies with a reputable partner to make insurance coverage easy and accessible to subscribers who normally would not get insured via traditional channels."
He further explains, "Leveraging on our reach and ubiquitous use of mobile phones enable us to be a conduit that bridges subscribers and the insurer. DiGi is pleased to innovate beyond telecommunications particularly in traditionally-bound industries such as insurance to create a new way for people to get insured.
"The free PA coverage will be underwritten by our reputable provider, AIG General Insurance, who will also be offering customer support on this product and claims," added Dennelind.
Brad Bennett, chief executive officer of AIG General Insurance commented that, "This relationship has redefined the market reach of insurance in Malaysia where market penetration is still low especially in the PA & Healthcare insurance sector. Not only has DiGi added value to their subscribers by providing PA insurance through AIG General Insurance, but they have also created a new frontier for distribution of insurance products."
The PA insurance covers:
Sum Insured (RM)
Permanent Disablement due to accident:
Permanent and incurable paralysis of all limbs
Permanent loss of sight for one or both eyes
Loss of two limbs or permanent loss of use of two limbs
Loss of one limb or permanent loss of use of one limb
Permanent loss of speech and/or hearing
Funeral Expenses (due to Accidental Death)
The insured will be provided with:
24 hours worldwide coverage against Accidental Death & Permanent Disablement.
A lump sum payment to help family of the insured get back on their feet in the event that the insured passes away.
A lump sum payment to help the insured continue his/her lifestyle if he/she is unable to carry out normal day-to-day activities without assistance.
Payment to the Insured's beneficiary, i.e. next of kin of the insured individual. No nomination of beneficiary is required.
DiGi subscribers with a service tenure of more than three months regardless of occupation, age or nationality are eligible for the free PA. They will be receiving an SMS invitation that reads:
(English) DiGi offers you Free personal accident (PA) insurance worth RM10,000. Get your PA now! SMS "INS YES" to 2000. For more info, visit digi.com.my
(BM) DiGi menawarkan anda RM10,000 insurans kemalangan peribadi (PA) percuma. Dapatkan PA anda sekarang - SMS "INS YES" ke 2000.Maklumat lanjut layari digi.com.my
To activate or check on eligibility, just SMS "INS YES" and send to 2000. If eligible, subscriber will receive two confirmation SMS that reads:
RM0 Congratulations!Your Free PA is now activated.DiGi covers you with RM10,000PA for 12 mths from today,just stay active with us.T&C apply.Helpline:0162211800