Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi's 1 Low Flat Rate, simply the Best Choice for MNP
KUALA LUMPUR, 16 October 2008: DiGi Telecommunications Sdn Bhd ("DiGi") believes that its 1 Low Flat Rate to all networks across prepaid, postpaid and business segments gives customers the best value and DiGi the edge over competition with Mobile Number Portability (MNP).
Johan Dennelind, CEO of DiGi said, "We were the first to introduce 1 Low Flat Rate, a winning proposition in an MNP environment, where you don't have to worry about costs of calling other networks. DiGi is in a sweet spot and will continue to be at the forefront in delivering value to customers."
Dennelind together with over 300 DiGi employees spent the afternoon getting customers to switch to DiGi at a street carnival in Golden Triangle, KL. DiGi also has aggressive plans to paint the town yellow in other key urban centres.
"We have always given customers relevant reasons to stay with us. Hence, MNP opens up the flood gates for number-sensitive customers to make the Smarter Choice for greater savings, better connection with friends and family, latest innovation, best rewards and to top it off, excellent customer experience."
In addition to absorbing the porting fee, DiGi is offering prepaid consumers who switch an automatic 365 days validity at no additional cost. Meanwhile, customers who port to DiGi's Postpaid will enjoy free activation without any advance payment needed.
DiGi is also making it easy for customers to switch. Customers are given options to either go to DiGi's outlets across the country or do it online from the comfort of their homes. For the latter, customers need only to submit their requests at www.digi.com.my/switch and a SIM pack will be delivered to their doorsteps for free.
Dennelind also explained that MNP comes at an opportune time for DiGi to grow out of its comfort prepaid zone and aggressively look at growing its postpaid market.
"This is a natural progression for growth as DiGi matures. With less than 20% of the postpaid market share, MNP allows us to further tap into the space dominated by high usage users who care about their bill.
"MNP puts Malaysia on a par with advanced telecommunication nations. This is an industry milestone that is set to raise the bar on mobile user experience. The race has begun and we are excited at the opportunity to bring the DiGi experience to more Malaysians. Welcome to DiGi!"