Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
1,000 DiGizens on a switch-to-DiGi-mission Employees hit the streets to switch people to DiGi
KUALA LUMPUR, 18 November 2008: DiGi.Com Berhad ("DiGi")mobilised almost 1,000 employees to hit the streets in the Klang Valley with a mission to switch as many people as possible to DiGi.
This on-ground exercise is the first-of-its-kind in Malaysia that saw the majority of DiGi employees canvassing at six main commercial areas in the Klang Valley. They then informed users about the easy process of switching their mobile service providers in the Mobile Number Portability (MNP) environment while still keeping their phone numbers.
DiGi's 1-Low-Flat-Rate was the best selling point during the mission, as employees, dressed in yellow, went around town approaching pedestrians, informing them about the many benefits of switching to DiGi.
"We are determined to reach out to as many people as possible and help them make an informed decision. MNP offers the ultimate freedom of choice for people to switch to another service provider that suits their needs best without changing their phone numbers. Having our employees as MNP ambassadors actively involved in switching people adds our personal touch to the interaction and carries with it our responsibility to ensure the people they switched have made the right decision," explained Johan Dennelind, DiGi's Chief Executive Officer.
He added: "We were literally painting the town 'yellow' as our enthusiastic DiGizens came together and really got into the spirit of things. Many staff members drew great crowds through singing and dancing. Their persistence paid off as hundreds of people were switched successfully to DiGi during this five-hour mission."
Switching to DiGi is absolutely free. Prepaid customers are also offered an automatic 365 days validity at no additional cost. On top of this, customers who port to DiGi Postpaid will enjoy free activation with no advance payment required.
Staying true to its promise of providing convenience to its customers, switching to DiGi is a fast and hassle-free process. Customers can choose to walk into any of the 250 DiGi outlets nationwide or switch online at www.digi.com.my/switch where a SIM pack will be delivered to their doorsteps for free.
DiGi is Malaysia's fastest growing mobile operator driving innovation, simplicity and best value through DiGi Prepaid, DiGi Postpaid and DiGi Business.