Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi brings you higher insurance coverage at affordable prices Additional coverage to cater to different needs and income groups
SHAH ALAM, 4 JUNE 2009: DiGi is expanding its insurance offering by giving customers the option to purchase higher value insurance coverage via easy SMS activation.
Underwritten by AIG General Insurance, DiGi has introduced two additional plans on top of the free Personal Accident (PA) insurance which will continue to be offered to DiGi customers. For just RM2, a customer will be covered for accidental death or permanent disablement at RM50,000 valid for 30 days. Customers can also opt for a higher coverage of RM100,000 at RM6 for 30 days.
For added convenience, the insurance policy will be renewed automatically at the end of the coverage period. A reminder will be sent 3 days before the renewal date.
According to DiGi's Head of Strategy and New Business, Albern Murty, "This follows the good response from when we launched the free RM10,000 PA insurance last year. While we continue to provide the basic PA coverage for free, we'd like to give customers the option to increase their PA coverage to give them better protection.
"We now have a modular insurance offering that is affordable and easily accessible. This empowers customers to decide on the appropriate level of coverage for themselves and their loved ones," said Albern.
He added that the service immediately reaches out to its 7.2 million customer base, serving as an efficient direct channel for the insurance industry to connect to a large uninsured market in Malaysia.
"We hope to be the conduit that makes life easier for our customers by bringing relevant services to them via easy mobile access," said Albern.
Customers who have already activated their free PA insurance can now increase their coverage with one of the two packages.
DiGi offers customers two simple ways of subscribing for the PA coverage:
1) SMS - Key in INS BUY & send to 2000
2) Online - Log on to www.digi.com.my/insurance
These plans are available to all DiGi postpaid and prepaid customers aged up to 70 years old, limited to one policy per customer. Customers who purchase DiGi's PA insurance will receive instant worldwide coverage against accidental death and permanent disablement. By default, the beneficiary for the insurance coverage will be the customer's next-of-kin.
For any enquiries, subscribers can call DiGi's Customer Service at 016-2211 800.
Established in 1995, DiGi is listed on Bursa Malaysia and is part of the global telecommunications provider, Telenor Group. As the first telco to operate a fully digital mobile network in Malaysia, DiGi focuses on delivering excellent customer experience that are simple, innovative and of best value through DiGi Prepaid, DiGi Postpaid and DiGi Business. Customers can now also enjoy a fresh broadband experience with the launch of DiGi's 3G broadband services. Through its corporate initiative, Deep Green, DiGi is committed to a sustainable business that is fiscally and ecologically responsible to all stakeholders.