Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
Innovative prepaid service from DiGi set to power intuitive and personalised mobile experience for customers
Kuala Lumpur, 22 September 2003 - DiGi Telecommunications Sdn Bhd today launched its intelligent Beyond Prepaid service that takes mobile prepaid in Malaysia to a new level with its innovative automatic adjusting rates feature.
This feature extends prepaid call charges beyond existing parameters. It means that calls automatically get cheaper the more you talk. There is no need to review a range of tariff plans and select one that suits your usage. The rate per minute reduces with the amount of calls the user makes.
"This represents another first for DiGi and for Malaysia," said Mr. Tore Johnsen, Chief Operating Officer. "What is unique about this dynamic tariff plan is that it goes beyond customers' expectations by doing the thinking for them, taking away the hassle and inconvenience of having to work out what plans suits them best.
"It offers one of the lowest per minute rate as usage increases, an affordable call rate as low as 40 sen per minute. In addition, customers can make outstation calls, all day long at only RM1.20 per call," he added.
DiGi has invested considerable effort in designing a prepaid service that meets the consumer demand for convenience, ease-of-use and affordability to complement the ever-changing, fast-paced lifestyle of Malaysia's mobile prepaid customers who use the mobile phone a lot.
DiGi's new prepaid service, Beyond Prepaid will be available from September 23 for all existing and new prepaid subscribers. It is the most affordable prepaid SIM pack at RM38 and comes pre-loaded with RM20 worth of talk time and packed with a host of innovative features. These include automatic international roaming, MMS, faster internet connection via DiGi's GPRS network, call waiting, call divert and multi-party conferencing.
Recently DiGi introduced its Friends and Family rate of 40 sen per minute nationwide all day long to any six DiGi numbers they frequently call. Its SMS rate is currently the lowest at 15 sen per message to any mobile phone in Malaysia or overseas.
Existing customers can change to Beyond for free by simply calling 016-2211800 and selecting the change call plan option in the IVR menu.
"We continue to place our customers at the centre of everything we do, and are set to roll out a series of innovative mobile communications services and product enhancements that will help to simplify and enrich their lives," added Mr. Johnsen.
DiGi is a mobile communications company providing a comprehensive range of affordable, convenient and easy to use wireless services to simplify and enrich the lives of its customers. We create value for our customers by selecting the most appropriate cutting edge technology so that they benefit from products and services that give them choice, convenience and control.
We have an established presence as a leader in voice and data prepaid services with a number of firsts that have set industry benchmarks for creativity and innovation. These services are offered under the Beyond Prepaid brand name. Our postpaid service under the Mobile One brand name delivers high quality voice as well as value-added mobile content and data services to both individual and corporate customers.