Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
Celcom and DiGi Sign MoU for Advanced Network Collaboration
KUALA LUMPUR, 10 JUNE 2010: Celcom Axiata Berhad [formerly known as Celcom (Malaysia) Berhad] ("Celcom") and DiGi Telecommunications Sdn Bhd ("DiGi") today announced plans to explore long-term network and infrastructure collaboration in Malaysia.
The Memorandum of Understanding ("MoU") signed between Celcom, DiGi, and their respective major shareholders Axiata Group Berhad ("Axiata") and Telenor Asia Pte Ltd ("Telenor") will focus on three collaborative areas, namely operations and maintenance, transmission and site sharing, and radio access network.
The proposed active sharing model is geared towards generating significant operational and cost efficiencies for both operators by removing duplication of base station sites, addressing escalating rental fees, reducing utility bills and transmission costs, optimising deployment of base stations per area, and redeploying equipment between redundant and new sites.
The MoU is among the first such collaboration in the world with a wide and comprehensive scope. This is the first time two major network operators in Malaysia are considering extensive collaboration of network resources. A definitive agreement is expected to be reached before the end of 2010 once both parties have agreed on the long-term economic and operational viability of this collaboration.
This agreement also closely reflects an earlier accord for the sharing of network resources in Bangladesh between Axiata and Telenor Asia, through their respective operating companies Axiata (Bangladesh) Limited and Grameenphone Ltd. It signals the commitment of Axiata Group and Telenor Group to explore initiatives regarding network resources collaboration in Asia that could bring long-term significance in cost savings and environmental benefits.
The MoU was signed in the presence of the Malaysian Communications and Multimedia Commission Chairman Tan Sri Khalid Ramli. Signing on behalf of their respective companies were Dato' Sri Shazalli Ramly, CEO of Celcom; Henrik Clausen, CEO of DiGi; Dato' Sri Jamaludin Ibrahim, Managing Director/President and Group CEO of Axiata; and Sigve Brekke, Executive Vice President of Telenor Group and Head of Telenor Region Asia.
On the MoU, Mr. Clausen explained, "Maturing mobile markets like Malaysia can benefit from extensive network sharing as a key strategy to drive cost and operational efficiency. These efficiencies will in turn allow us to explore new and innovative ways to provide wider coverage at better costs for our customers, especially in facilitating the strong demand for data services nationwide. This is the main driver behind this collaboration, and we see clear advantages in moving forward together on a long-term, sustainable business model."
"With higher internet penetration, networks are becoming more data-centric than voice-centric, driving an increased capacity requirement in all points of the network infrastructure. In the long run, it is more practical to explore other alternatives to address this shift in trend. This collaboration is a new milestone not only for Celcom and DiGi, it is also a brand new chapter for the local industry and the country, positioning Malaysia as a pioneer in network infrastructure sharing. Ultimately, we look forward to improved quality of service and increased shareholder value, benefiting both the consumers and service providers" said Dato' Sri Shazalli.
About Celcom Axiata Berhad
Celcom Axiata Berhad [formerly known as Celcom (Malaysia) Berhad] is now the country's most experienced and premier mobile cellular telecommunications company with 10.4 million customers. It currently has the widest network coverage covering 98% of the populated areas in the country. It was the first to launch 3G services in Malaysia and has the widest 2G, 3G and 3.5G coverage in the country. During the Inaugural Axiata Group Awards 2009, Celcom was recognised as the Best Market Performer and Best New Business Line for Mobile Broadband. Celcom was also awarded the Mobile Service Provider of the Year, Broadband Service Provider of the Year and the much coveted Service Provider of the Year at the 2010 Frost & Sullivan Malaysia Telecoms Awards. Celcom offers international roaming service in 156 countries and over 414 networks worldwide, and is an Axiata Company. www.celcom.com.my
Established in 1995, DiGi is listed on Bursa Malaysia Securities Berhad and is part of the global telecommunications provider, Telenor Group. DiGi focuses on making it easy, keeping it relevant and providing the best deals to ensure excellent customer experience in mobile and internet services. Through its corporate initiative, Deep Green, DiGi is committed to a sustainable business that is financially and ecologically responsible to all stakeholders.
About Axiata Group
Axiata is one of the largest Asian telecommunication companies, focused on high growth low penetration emerging markets. Axiata has controlling interests in mobile operators in Malaysia, Indonesia, Sri Lanka, Bangladesh and Cambodia with significant strategic stakes in India, Singapore and Iran. India and Indonesia are amongst the fastest growing markets in the world. In addition, the Malaysian-grown holding company has stakes in non-mobile telecommunication operations in Thailand and Pakistan. The Group's mobile subsidiaries and associates operate under the brand name 'Celcom' in Malaysia, 'XL' in Indonesia, 'Dialog' in Sri Lanka, 'Robi' in Bangladesh, 'HELLO' in Cambodia, 'Idea' in India, 'M1' in Singapore and 'MTCE' in Iran (Esfahan). The Group, including its subsidiaries and associates, has over 130 million mobile subscribers in Asia. The Group revenue for 2009 was RM13.1 billion. The Group provides employment to over 25,000 people across Asia. Axiata's vision is to be a regional champion by 2015 by piecing together the best throughout the region in connectivity, technology and people, uniting them towards a single goal: Advancing Asia. Axiata was awarded the Frost & Sullivan 2009 Asia Pacific ICT Award for Best Telecom Group and most recently the Best Regional Mobile Group 2010 for its operations in multiple Asian markets by Telecom Asia. www.axiata.com
About Telenor Group
AThe Telenor Group is an international provider of high quality tele, data and media communication services with mobile operations in 13 markets across the Nordic region, Central and Eastern Europe and in Asia. Headquartered in Norway, the Telenor Group is among the largest mobile operators in the world with 179 million mobile subscriptions (per Q1 2010), revenues in 2009 of NOK 107 billion, and a workforce of more than 45,000. Telenor is listed on the Oslo Stock Exchange (TEL). www.telenor.com