Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi Postpaid Customers to Enjoy Greater Rewards with BonusLink
SHAH ALAM, 12 AUGUST 2010: DiGi Telecommunications Sdn Bhd ("DiGi") is enhancing its rewards programme for loyal customers via a new partnership with BonusKad Loyalty Sdn Bhd.
Effective 1 July 2010, DiGi Postpaid and DiGi Postpaid Broadband customers can collect BonusLink Points based on their monthly usage bill. This expands the scope of the point accumulation system for customers beyond using DiGi's services. They can now accumulate Points via BonusLink from over 3,000 partner outlets nationwide.
DiGi customers can collect Points based on the following tiers:
RM2 = 1 BonusLink Point
RM100 and above
RM1 = 1 BonusLink Point
Francis Chang, Head of CRM & Analytics explained: "We've taken the opportunity to make it easier and faster for our customers to be rewarded. With this programme, they now have an additional avenue for point collection, which means faster accumulation and greater access to a wide range of branded gifts to redeem. It's faster collection, faster rewards and greater benefits all-around."
BonusKad Loyalty Sdn Bhd, General Manager, Victor Goon added, "We are confident that our mutual customers will receive the best rewards from this initiative, especially having a choice of over 30 participating top brands and thousands of partner outlets nationwide."
To be eligible, customers need to register their BonusLink Card numbers with DiGi by via:
SMS, Type BL<space><your 16 digits BonusLink Card Number> and send to 2000, or
Established in 1995, DiGi is listed on Bursa Malaysia Securities Berhad and is part of the global telecommunications provider, Telenor Group. DiGi focuses on making it easy, keeping it relevant and providing the best deals to ensure excellent customer experience in mobile and internet services. Through its corporate initiative, Deep Green, DiGi is committed to a sustainable business that is financially and ecologically responsible to all stakeholders.
BonusLink is Malaysia's most successful loyalty marketing company and is a service provider to big brands such Shell, MBF Cards, Parkson and Public Bank. BonusLink is more than a one-destination card, gladly accepted by 30 of Malaysia's best brands with over 3,000 outlets nationwide, covering the automotive, banking & finance, insurance, telecommunications, food and beverage, household, healthcare and fashion industries. Since its inception in 1998, BonusLink's membership base has grown to over 7 million Members comprising two thirds of the urban population in Malaysia. Visit www.bonuslink.com.my to find all you need to know about BonusLink.