Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
TIME Selected as DiGi's Fibre Provider in RM139 Million Deal
Agreement Marks the Deployment of the Most Advanced Fibre Optic Network for Mobile Backhaul
SHAH ALAM, 14 DECEMBER 2010: TIME dotCom Berhad ("TIME") has been selected by DiGi.Com Berhad ("DiGi") as one of its fibre partners to provide high-speed backhaul capacity to support its rapid growth in mobile data and voice services. The collaboration is the first peninsular-wide deployment of a full optical switched fibre network to support mobile backhaul traffic.
Under the ten year agreement, worth RM139 million, TIME will fiberise, maintain and support parts of DiGi's backhaul links between its aggregation wireless towers and its mobile switching centres (MSC).
The current architecture of wireless backhaul networks limit the amount of bandwidth it can transport. Fiberisation allows wireless operators to transport Gigabit capable data and scaling up of capacity as and when the need arises.
Henrik Clausen, CEO of DiGi explained that the agreement comes on the back of the need to secure access to fibre capacity to complement its current wireless infrastructure to cater for the fast growing and future bandwidth requirements of its customers.
"Strengthening our network infrastructure is a key focus area for us to better support our growth in data, a main revenue driver moving forward," added Clausen.
Afzal Abdul Rahim, CEO of TIME said, "Fibre optics provides mobile players the platform they require to support the explosion in bandwidth. We see fiberisation of wireless nodes as a core focus in being a wholesale network provider. Immediate scalability is what the wireless world needs and we are in the best position to serve this market.
"DiGi's move is validation of its innovative and progressive approach in the mobile industry. We are proud to be their fibre partner in this game," Afzal concludes.
TIME's growing wireless network fiberisation business is backed by its core fibre optics network Cross Peninsular Cable System (CPCS). CPCS is a fully meshed network over five diverse routes, which is able to provide 99.999% guaranteed availability. It is supported with close to 100 optical Dense Wavelength Division Multiplexing (DWDM) nodes nationwide. DWDM is the industry leading technology which allows for near the endless scalability.
In mobile network architecture, the backhaul infrastructure carries voice and data traffic between radio access nodes and MSC. TIME's fibre deployment over wireless towers future-proofs mobile operators' networks to meet the raising bandwidth demands.