Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
Celcom and DiGi pioneer extensive network sharing in Malaysia
Expect significant cost savings and operational efficiency from one of the first in-depth network and infrastructure collaborations in this part of the world
KUALA LUMPUR, 18 JANUARY 2011: Celcom Axiata Berhad ("Celcom") and DiGi Telecommunications Sdn Bhd ("DiGi") today signed a network collaboration agreement that will pave the way for the two leading operators in Malaysia to join forces to deploy a cohesive network.
The scope of this extensive collaboration will initially focus on the sharing of telecommunication sites, access transmission (microwave links), aggregation transmission and trunk fibre transmission. It is among the first in-depth sharing of network resources to be undertaken in this part of the world.
Signing on behalf of their respective companies were Dato' Sri Shazalli Ramly, Chief Executive Officer of Celcom and Henrik Clausen, Chief Executive Officer of DiGi. Also present from respective holding companies were Dato' Sri Jamaludin Ibrahim, Managing Director/President and Group Chief Executive Officer of Axiata Group Berhad and Jan Edvard Thygesen, Executive Vice President of Telenor ASA.
This agreement lays the foundation for both parties to consolidate and upgrade over 4,000 sites and fibre transmission network in subsequent phases, geared towards full implementation by 2015. This will begin with an initial phase covering 218 sites from each operator.
This unprecedented network collaboration is geared towards addressing the increase of data capacity requirements with the objectives of sharing investment, reducing cost and better asset utilization, a strategic move for the mature telecommunications industry to seek ways to be operationally efficient. Specifically, the sharing will remove duplication of base station sites, address escalating rental fees, reduce utility bills and transmission costs, optimise deployment of base stations per area, and redeployment of equipment between redundant and new sites.
Full realization of cash savings is estimated to be in the range of RM2.2 billion combined over 10 years. This is subject to further validation upon completion of the initial phase. Both parties, however, expect to see incremental savings as early as 2012 and gradually ramping up to an average annual savings of RM150-RM250 million combined after 2015.
This effort is initiated with customers in mind. The consolidated network strength of both Celcom and DiGi will enable their respective customers to be the ultimate beneficiary of improved quality of service from the upgrading of transmission to a much higher capacity.
Clausen explained, "We are deploying a smart network solution for the long term. Our collaborative effort will help us advance the industry towards having a telecommunications infrastructure that is sustainable and supports data growth in the country. Ultimately, benefits derived from cost and operational efficiency will be channelled towards accelerating our reach and providing better quality service for our customers."
"With the trend shifting from voice to data, the collaboration signifies Celcom's and DiGi's commitment to address the capacity requirement towards a long term sustainable network, via infrastructure sharing rather than conventional capacity leasing. We look forward to increased operational efficiency which will eventually lead to enhancing the customer's overall experience," added Dato' Sri Shazalli.
The agreement comes on the back of an intense 6-month technical and financial feasibility study on complex site identification, network planning and agreement on scope of collaboration for sharing of network resources that will have long-term economic and operational viability for both parties. Their respective holding companies, Axiata Group Berhad and Telenor Group, have already started working together on similar network collaborative initiatives in Bangladesh last year.