Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi appoints ZTE to Deploy LTE-ready network
Brand new network immediately enables increased capacity and quality of service
SHAH ALAM, KUALA LUMPUR, 28 APRIL 2011: DiGi Telecommunications Sdn Bhd (DiGi) today announced the appointment of ZTE Corporation (ZTE) to build a unified mobile network that will provide DiGi with fully transformed 2G/3G/4G network starting third quarter this year.
This brand new network will be immediately capable of delivering download speeds of up to 42Mbps using HSPA+ and thereafter up to 4 times faster when the 4G/LTE (Long Term Evolution) spectrum becomes available. This will result in a major enhancement of network quality and efficiency, enabling improved customer experience, and strengthening DiGi's competitiveness.
The partnership was formalized today at a signing ceremony witnessed by YAB Dato' Seri Najib bin Tun Haji Abdul Razak, Prime Minister of Malaysia and H.E. Mr. Wen Jiabao, Premier of China.
Henrik Clausen, Chief Executive Officer of DiGi said, "This brand new LTE-ready network will allow our customers to enjoy cutting edge mobile speeds, increased capacity and improve quality of service. This is part of DiGi's commitment to enhance customer's connectivity experience and enable richer applications on the mobile platform."
Under this partnership, DiGi will modernise its nationwide network with ZTE's unified Radio Access Network (RAN) platform which is capable of delivering 2G, 3G and 4G/LTE from a single base station site. In addition, the company will upgrade its Core network, Transmission network and parts of its Value-Added Services platform. This exercise will involve over 5,000 existing sites in the next 2 years, with new ones being added for improved capacity and coverage.
ZTE will also provide planning, roll-out, optimisation, and operational readiness services up to final acceptance and handover to DiGi. The new network will feature a simplified architecture and convergence in service platforms, resulting in improved operational efficiency, and service provisioning times.
"We are pleased to cooperate with DiGi in developing next-generation mobile broadband in Malaysia" said Mr. Bang Zheng, President of Asia-Pacific Region of ZTE Corporation, "With DiGi's strong brand and high service levels, Malaysian customers will experience the most advanced internet and data services. ZTE will continue to support DiGi with technology innovations to provide local users with the fastest network."
Clausen further explained that steps taken to modernise its network will help expedite DiGi's goal to reduce its carbon footprint. "By using newer equipment with enhanced technology, we will be able to achieve better energy utilization and efficiencies, resulting in up to 50% energy savings network-wide over the next five years as part of our commitment to address climate change."
He added, "This new network model is yet another example of how we will continue to raise the bar. Once completed, it will be the cornerstone of both our efforts to bring new products into the market and also increase our operational efficiency."