Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi modernises network to support data business
Significant investment to immediately enhance capacity to drive improved service experience
SHAH ALAM, 29 APRIL 2011: DiGi.Com Berhad will continue to prioritise network modernisation initiatives to accelerate coverage and deliver higher speed, capacity, reliability and quality of service, the company said when announcing its 2011 first quarter results today.
This will immediately result in major improvements of network quality and efficiency through significant increase in download speeds and better connectivity experience for customers. Further, this investment will ensure the successful delivery of LTE ("long-term evolution" services), the next-generation mobile technology capable of delivering download speeds of up to 172 Mbps when spectrum becomes available.
Henrik Clausen, Chief Executive Officer of DiGi said, "We have seen a steady increase in demand for mobile Internet over the past few quarters, and have put in place a strong network transformation programme to continue delivering increased network quality, efficiency and coverage, to adequately meet our customers' demands in all parts of Malaysia. At present we have over 4.5 million internet users, and we foresee that demand for data services will continue to trend up going forward."
Total revenue for the quarter was in excess of RM1.4 billion, marking an 11% year-on-year increase. Data continues to be a key revenue driver for DiGi, with first quarter data revenue growing 38% year-on-year to RM361.7 million, driven by the company's strong focus on stimulating higher usage, as well as strong take-up of smart bundles and increased adoption of smart-phones in the market. Earnings before interest, tax, depreciation and amortisation ("EBITDA") stood at RM657.2 million, with an enhanced margin of 45.9%, marking an improvement over the RM575.8 million and 44.6% respectively in the preceding year's same quarter.
The company also continues to work on multiple operational efficiency initiatives, including the on-going execution of the initiatives agreed in the long-term network collaboration agreement with Celcom Axiata Berhad. The company also recently announced its shareholding in Konsortium Rangkaian Sdn Bhd, formed with 23 other parties to secure lower costs of IP transit and domestic bandwidth by the aggregation of shareholders' capacity. In the longer-run, DiGi expects to benefit from lower bandwidth costs, which will translate into more attractive data service offerings for our customers.
On the outlook for the rest of the year, DiGi will continue to actively address the rising demand for quality data services in Malaysia, while actively pursuing measures to achieve optimum efficiency from network investments.
Clausen said, "Our expansion plans will be guided not just by prudent cost management, but also through industry-wide collaboration to raise the bar for the Malaysian ICT industry. A number of our initiatives in this regard are among the first in the world in terms of ambition levels and operational execution, and we believe our customers will soon enjoy an overall stronger mobile Internet experience."