Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi offers family-friendly internet experience with McAfee
Addressing online child safety proactively in tandem with Internet For All agenda
SHAH ALAM, 4 OCTOBER 2011: DiGi Telecommunications Sdn Bhd ("DiGi") is taking a proactive step in ensuring the younger generation is protected from harmful elements online. As part of DiGi's on-going campaign, Internet For All, it is advocating initiatives to address online child safety to the younger generation.
Together with the world's largest dedicated software security company, McAfee, Inc., DiGi is offering family-friendly and secure internet experience through McAfee Internet Security and McAfee® Family Protection. As part of our launch promotion, DiGi Broadband customers are eligible for an exclusive discount. Customers will enjoy two complimentary months with their subscription when they purchase either of the McAfee products via the DiGi Online Store.
DiGi's Head of Broadband, Mohd Nazeem Mohd Nasir, says, "We truly feel that it is very critical that measures are taken to educate the younger generation about the many possible dangers found online. While we do not want to curb their joy and enthusiasm for all things digital, it makes sense to us, as parents ourselves, to ensure their online experience is safe and secure from undesirable elements. We, at DiGi believe that as a responsible corporate citizen, our product offerings have to be more family-friendly, so that kids can stay safe and that online learning stays fun for everyone.
Nazeem adds, "The solution available to our customers allows parents the flexibility of setting control parameters to prevent exposure to objectionable content such as inappropriate videos and explicit music lyrics while still providing the kids access to appropriate ones. As a parent, you can choose to be notified via e-mail if any access to inappropriate content is attempted."
On the product partnership, McAfee's Consumer Mobile & Small Business Manager for South East Asia, Ben Wark, explains, "We are happy to be working with DiGi, which has one of the fastest growing customer base for mobile internet and mobile broadband in Malaysia. Their focus to provide a safe internet experience for children of all ages is very much in line with McAfee's mission. DiGi customers will have peace of mind with our security solutions as they are designed to provide fast, easy set-up so they can monitor their children's internet experience without stifling their online interests."
In conjunction with the launch, Mia Sara, Malaysia's youngest acting sensation, has been chosen to be ambassador of DiGi's family-friendly internet ad campaign. The six-year old personality has been an avid Internet user since she was five. She will be starring in an infomercial, among other activities, to promote online child safety and the importance of parental control measures.
Available only on DiGi Online Store, the McAfee security and safety solutions are now available for a special promotional offer - customers will enjoy two months of complimentary online security or safety subscription in addition to the 12-month subscription period for all purchases. DiGi Broadband customers need only pay from as low as RM5.70 per month or an annual subscription of RM68 for McAfee Family Protection license. McAfee Internet Security is available from as low as RM7.30 per month or RM88 per year.