Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi Simple Card wins 'Everyday Merchant of the Year' MasterCard Award Malaysia's first telco-branded prepaid card wins at regional awards
Shah Alam, 9 March 2012: The DiGi Simple MasterCard, Malaysian's first telco-branded prepaid payment card was conferred the 'Everyday Merchant of the Year' award at the MasterCard Hall of Fame Awards 2011 last week. DiGi was one of only four Malaysian companies that received an award this year.
Hosted by global payment solutions powerhouse MasterCard Worldwide, the prestigious annual awards show celebrates the best card marketing programmes pioneered by banks and merchants in South East Asia.
The DiGi Simple MasterCard topped other leading merchants in the region to win the Everyday Merchant of the Year Award. The category honors the most innovative and strategic card marketing campaign in the past year, providing priceless everyday life experiences to cardholders.
"It is extremely satisfying to have a major financial services corporation like MasterCard acknowledge that a telco is capable of creating and offering a financial service that captures the imagination of our young customers," said Galvin Yeo, DiGi's Head of Financial Services.
He said that the company's flagship card has only been in the market for six months and is steadily building its unique value proposition as a telco-linked prepaid payment option. "This award establishes the card's distinctiveness in employing synergies between financial services and telco offerings to build a strong customer proposition. It is an extremely simple tool that allows customers an easy way of making cashless payments and simultaneously earn and enjoy telco-related rewards.
"We are serious about financial services being a key part of our product offering, complementary to our telco services. The potential for further convergence between financial and telco services is great and we will continue working closely with institutions like MasterCard to develop more innovative financial services offerings that reward our customers for using DiGi's mobile technology every day," Galvin concluded.
The card is offered in collaboration with Alliance Bank Malaysia Berhad and MasterCard Worldwide. It is exclusively for DiGi Prepaid, Postpaid and Enterprise customers above 18-years-old with valid personal identification and a local mailing address. To sign-up, DiGi Prepaid customers need only reload RM15 or purchase a new SIM pack, while DiGi Postpaid customers can apply simply by making their bill payments. The card is available at DiGi Retail Centres and DiGi Centres nationwide, and at all Alliance Bank branches.
About the DiGi Simple MasterCard
The card offers a simple subscription, payment and usage process, much like using a credit or debit card without the hassle of owning one. Its prepaid philosophy means our customers no longer have to worry about over-spending and are rewarded each time they perform a cashless transaction.
Upon receiving the card, customers may top up their prepaid cards up to RM10,000 via cash deposit machines, ATMs or online funds transfer. Purchases can then be made at any international or local MasterCard merchants just like a credit or debit card. In addition to being a payment solution, the card also enables cash withdrawals at any Alliance Bank ATMs or ATMs within the CIRRUS network locally and abroad.
Additionally, customers can enjoy special offers which are exclusive to the DiGi Simple MasterCard, including:
Up to 60 minutes of free DiGi-to-DiGi talktime with DiGi Prepaid™ reloads
Additional 100 Bonuslink points for DiGi postpaid bill payments
Free RM30,000 Personal Accident insurance coverage for one year
Special merchant deals from Starbucks: free muffin with every beverage purchase; and a buy one free one movie ticket deal at Tanjung Golden Village and Golden Screen Cinemas (subject to terms and conditions).