Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi and Maybank launch DiGi SendMoney Easy, safe and rewarding remittance service to nine Asian destinations
Kuala Lumpur, 10 July 2012: DiGi Telecommunications Sdn Bhd (DiGi) and Malayan Banking Berhad (Maybank) today announced the launch of DiGi SendMoney, a new over-the-counter remittance service that will enable Malaysians and migrants alike to remit cash to nine countries across Asia.
DiGi SendMoney will be offered at 20 DiGi Centres nation-wide, including three newly-established DiGi Remittance Centres, and builds on the extensive reach of Maybank's remittance service Maybank Money Express (MME). Through this offering, DiGi will become Maybank's first remittance agent for MME.
Galvin Yeo, DiGi's Head of Financial Services said, "We believe DiGi SendMoney will provide customers an easy, safe and rewarding way of remitting cash to key remittance destinations in Asia, and will particularly benefit a significantly large migrant community by providing them with an additional option for secure cash remittance. In addition, Malaysian customers who have domestic helpers or children studying in these countries can now also enjoy the new service option at our touch points."
Lim Hong Tat, Deputy President and Head of Community Financial Services at Maybank said, "Maybank is already a market leader in the remittance business and we are very pleased with the continued success of the Maybank Money Express which was officially launched in September 2010.
"Riding on the current sustainable economic growth and the increased number of foreign workers in the country, this year we are projecting a total remittance of RM3.37 billion from the Maybank Money Express service."
DiGi SendMoney will facilitate money transfers for DiGi and non-DiGi customers to nine countries, namely Indonesia, Philippines, Nepal, Vietnam, Cambodia, India, Pakistan, Myanmar and Brunei, in an easy, safe and rewarding manner:
• EASY - remit money in less than 3 minutes at convenient locations:
Three new DiGi Remittance Centres (DRCs) in migrant populated areas, open 365 days a year, and
20 DiGi Centres (DCs) and DiGi Retail Centres (DRCs) nationwide.
• SAFE - secure money transfer system for sender and recipient:
Each remittance transaction will generate a unique 16-character alphanumeric security code, only known to our customers and the bank. Money sent can only be collected using this security code.
Additionally, the service is provided by Maybank, the largest bank in Malaysia with a solid track record in the remittance business.
• REWARDING - earn special rewards with every remittance transaction:
Customers can enjoy additional rewards from exciting promotions and deals offered throughout the year by both DiGi and Maybank.