Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
New service from DiGi to attract wider segment of the SMI market and to bolster its competitiveness in this segment
Kuala Lumpur, January 6 2004 - In a move to cater to increasing demands of the Small Medium Size Industry business customers, DiGi today unveiled a practical, cost-savings and simple mobile service, called discover.
"Two plans are offered under discover, which are discover prime and discover classic. Both plans offer SMIs simple and straightforward mobile communications solutions, boasting affordable monthly fees and providing a one flat-rate tariff plan across the nation," explained DiGi's Head of Mobile, Mr. Erik Aas.
"The SMI industry is fast-growing and form a strong backbone of the country's economic landscape. In this regard, providing them with practical and cost-saving solutions for the enhancement of their business and to increase their efficiency is essential.
"Furthermore, discover also gives us an opportunity to gain access to new market segments and to further tap into this sector. At the same time we are working in line with the government's aim to provide SMIs with the necessary tools that will further compliment their growth in the country," stressed Mr. Aas.
Under discover prime, customers will enjoy a flat rate of RM0.20 per minute for calls to other mobile operator's and fixed line numbers within Malaysia, with a reasonable RM50 monthly fee. Meanwhile discover classic offers a flat rate of RM0.25 for calls made across the nation with an affordable RM30 as monthly fee.
In addition, both plans offer a 30% discount on IDD calls and the same discount is also provided for calls to 016 numbers. In keeping with its simplicity feature, discover also does not impose a fee for the itemized billing facility. SMIs who register for either one of these plans will automatically be offered the basic SMS, voicemail, GPRS, IDD WAP data and MMS facilities.
To further help SMIs in deciding an appropriate plan and to answer all queries, a dedicated Helpdesk with multilingual capability has been set up by DiGi. The number to call for this is 016-2998888.
"Being a mobile communications provider who understands our customers' requirements, discover also provides SMIs with an appropriate solution, delivered with an exceptional standard of service that will bring new dimensions to their businesses," added Mr. Aas.
Discover has been especially tailor-made to accommodate the various background of the SMI customers, especially where cost-savings is an important element in their decision making process. In that this postpaid package comprises a charging structure which is one-rate throughout the country, further diminishing call rates which cover all local, adjacent and non adjacent areas and peak and non peak periods.
"Discover not only boasts one of the most competitive pricing structure for a mobile service available in the country, but also supports DiGi's overall strategy of becoming the mobile communications service provider of choice for the SMI segment through the delivery of high standards of quality and service they expect," said Mr. Aas.
DiGi is a leading mobile communications company providing a comprehensive range of affordable, convenient and easy to use wireless services to simplify and enrich the lives of its customers. We create value for our customers by selecting the most appropriate cutting edge technology so that they benefit from products and services that give them choice, convenience and control.
We have an established presence as a leader in voice and data prepaid services with a number of firsts that have set industry benchmarks for creativity and innovation. These services are offered under the Beyond Prepaid brand name. Our postpaid service under the Horizon Postpaid brand name delivers high quality voice as well as value-added mobile content and data services to both individual and corporate customers.