Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi Management Team takes Roaming Services to the next level Customers now enjoy worry-free roaming in over 185 countries
SHAH ALAM, 3 August 2012 - Effective 1 August 2012, senior management at DiGi Telecommunications Sdn Bhd ("DiGi"), including the CEO and CMO, became Ambassadors of its International Roaming services. This is in line with DiGi's ongoing campaign, "Don't Worry. Roam DiGi" to encourage more customers to "Take Your Internet With You" and roam worry-free with the best rates for unlimited Internet roaming, phone calls and SMS in over 185 countries.
DiGi's TravelSureUnlimited Internet Roaming service has recently expanded to 10 more countries, bringing the total to over 40 countries across the globe. In all these countries, customers can now freely surf, e-mail, Facebook, use location services and download apps on any smartphone and tablet, just as they would at home - worry-free.
Said Albern Murty, Chief Marketing Officer: "At DiGi, our mission to provide Internet For All doesn't just mean enjoying worry-free internet in Malaysia; it also extends to millions of smartphone-loving Malaysians who are travelling abroad more frequently for business and leisure. DiGi's TravelSure Unlimited Internet Roaming simply means your overseas data charges are capped to a fixed per-day rate for as low as RM36 per day on selected networks in over 40 countries. This means no bill shocks and our customers can stay connected on social media, e-mails and their favourite websites with no worries.
On DiGi's unusual choice of ambassadors, "We always like to do things a little differently. Every DiGi employee is a brand ambassador and the same goes for the senior management team. As Ambassadors, we will use the opportunity to engage with customers whenever we ourselves travel, either on business or leisure. We believe our custom-designed "Take Your Internet With You" travel luggage will grab people's attention and become great conversation starters. We can then share the benefits of roaming with DiGi, especially with our Unlimited Internet Roaming service. At the same time, we can learn a few new things about how we can meet travellers' needs even better in the future."
DiGi's TravelSure Unlimited Internet Roaming service has added 10 new roaming networks in Macau, Pakistan, Bangladesh, New Zealand, Poland, Slovakia, Hungary, Serbia, Spain, and Brazil to the current list of networks. This allows customers to stay connected with the best internet roaming rates on five continents. For complete list of networks and countries covered, log on to: www.digi.com.my/international