Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
First Malaysian telco to partner with WhatsApp Strategic partnership to deliver unlimited WhatsApp services with DiGi Easy Prepaid
SHAH ALAM, 22 October 2012 - DiGi Telecommunications Sdn Bhd ("DiGi") becomes the first mobile operator in Malaysia to partner with WhatsApp Inc., the world's leading mobile messaging application developer. In line with DiGi's mission to deliver "Internet For All", both parties are collaborating to offer an exclusive package for customers to enjoy unlimited access to WhatsApp Messenger services, effective today.
At only RM5 for 5 consecutive days of unlimited access to WhatsApp Messenger services, customers can easily stay connected with family and friends via messaging, location-based functions and sharing of photos, videos, sound files and contact lists, exclusively on DiGi Easy Prepaid. This promotional offer is available till 31 March 2013 and it comes with FREE 100 MB.
Praveen Rajan, Head of Internet & Services for DiGi explained: "We at DiGi acknowledge that communication services like WhatsApp Messenger are here to stay and they have helped to contribute in driving data traffic with their user-friendly functionalities that are supported by any smartphone platform. With over 25% of DiGi customers being smartphone owners, it is practical that we form a strategic alliance with WhatsApp to deliver greater value and relevance at best value to our customers."
Brian Acton, co-founder of WhatsApp added: "Millions of users have embraced the power of mobile messaging, resulting in over 10 billion messages being delivered across the globe in a day. Since Asia is one of the fastest growing markets for smartphones, we can expect some positive growth trends in mobile messaging in the near future. We are confident that strategic partnerships with mobile operators like DiGi will be mutually beneficial in terms of building customer loyalty and driving data traffic by offering DiGi customers the best the market has to offer."
WhatsApp Messenger is a cross-platform smartphone messenger currently available for iPhone, Android, BlackBerry, Windows Phone and Nokia phones. The application utilizes push notifications to instantly get messages from friends, colleagues and family. Users can exchange messages, pictures, audio and video files at no cost, apart from data charges. All features are included without the need for extra in-application purchases.
For DiGi customers, the data charges are free up to 100 MB during the five-day subscription period. To find out more, log on to www.digi.com.my/whatsapp.