Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi sees positive momentum in uptake of mobile internet services Larger base of smartphone users on modernised network accounting for growth in data revenues
Shah Alam, 23 October 2012: DiGi.com Berhad (DiGi) continues to see positive momentum in the uptake of mobile internet services from a larger mix of smartphone users on its network, which now accounts for close to 25% of its total customer base, the Company said when announcing its third quarter financial results today.
For the quarter under review, mobile internet customers, which also comprise customers who use feature-phones, increased to 5.6 million from 5.4 million. Data revenue currently accounts for close to 31% of its total service revenue in the first nine months of the current financial year, and the Company will continue driving focus on delivering a quality experience of its data network to ensure sustained revenue growth in this area, its chief executive officer Henrik Clausen said.
"We had committed to invest between RM700 and RM750 million this year as part of our network modernisation programme to cater to the increased demand from data users. We are currently at the halfway point of rolling out our modernised Tomorrow Network. Our ambition is to provide access to high-speed internet and next-generation services for all our customers, and in the first nine months of 2012 we have pushed harder than ever to make data accessible and affordable to everyone on a mobile device, and meet our customers' demand for high quality mobile internet experience," Clausen added.
For the quarter under review, DiGi recorded 3.4% growth in data revenue to RM460 million compared to RM445 million in the second quarter this year. Data revenue for the first nine months of the year also increased to RM1,353 million, a growth of 15.6% from RM1,170 million recorded in the same period last year.
DiGi's revenue grew to RM1,583 million while its earnings before interest, tax, depreciation and amortisation (EBITDA) and EBITDA margin stood at RM715 million and 45.2% respectively. Profit after tax (PAT) was RM315 million while operating cash flow remained strong at RM565 million as of 30 September 2012.
Voice revenues were marginally lower compared to the previous quarter at RM1,010 million, from RM1,025 million in the second quarter, largely attributed to post-swap optimisation challenges with the new network. Effective mitigation measures have been put in place, with improvements seen in the later part of the quarter.
"Over the past three months we have prioritised our resources on driving continuous quality improvements in our new network and expanding our 3G coverage. This will remain a core focus as we continue to upgrade our network. In addition, we have also invested significantly in strengthening our retail presence to enable better access to mobile internet for more customers, and enhance the customer experience across our touch-points. All this will enable us to capture a bigger piece of the mobile internet and broadband market in the long-term," Clausen said.
DiGi announced that it will pay a third interim tax-exempt dividend of 4.0 sen per ordinary share and a one-off special tax-exempt dividend of 8.0 sen for the financial year ended 31 December 2012. The special dividend will be paid from proceeds of the two previously announced capital management initiatives and with this payment, DiGi will have completed the entire cash payout of this capital management initiative.