Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGiLive Web Pass and DiGi Facebook USSD services to help drive Mobile Internet Catering to over 13 million Facebook users in Malaysia
SHAH ALAM, 19 November 2012: DiGi Telecommunications Sdn Bhd ("DiGi") continues to drive higher Mobile Internet penetration with the unveiling of the new DiGiLive Web Pass, a new Mobile Internet offering accessed via the Opera Mini browser and its Facebook USSD (Unstructured Supplementary Service Data) service.
Available since September 2012, DiGiLive Web Pass targets casual Facebook users who seek flexible options of accessing their accounts on their mobile devices. Customers can choose from four different packages -- 1 Day Internet, 1 Hour Internet, 1 Day Facebook and 1 Hour Facebook - depending on their browsing needs.
The DiGi Facebook USSD is an interactive service that allows non-smartphone or "feature phone" owners to access Facebook from their mobile phone without requiring any data or Internet connection. This latest service was made available on 16 October 2012.
Praveen Rajan, Head of Products - Internet & Services for DiGi, explains, "Social networking sites like Facebook are increasingly popular among Malaysians and it only makes sense that DiGi, as a strong advocate of delivering Internet For All, makes it as easy as possible for over 13 million Facebook users in Malaysia to use it on their mobile phone.
"Our primary strategy has been to ensure customers have a positive and good Mobile Internet experience regardless of which mobile platform or mobile phone they are using. Customers now have more affordable options to choose from with the introduction of our latest service offerings. Response has been very encouraging since the soft launches of both services, and we are confident that we are on the right track to encourage more people to embrace the convenience these services have to offer."
Lars Boilesen, CEO for Opera Software, adds: "We are happy with the rate at which our user base is growing in Malaysia through DiGi, which has grown to more than 200%, since we first announced our collaboration last year. DiGi's on-going efforts to develop relevant content for their customers to browse through Opera Mini are commendable, and we look forward to building on our relationship to create a better mobile surfing experience."
DiGiLive Web Pass empowers DiGi customers to have better financial control on Internet charges when accessing Facebook via the Opera Mini browser (http://m.opera.com). The packages can be subscribed from as low as RM0.50 for 1 Hour Facebook and RM1.00 for 1 Day Facebook. Once the browser is launched, subscribers can simply visit http://digilive.my/pass and choose their preferred Web Pass package.
The DiGi Facebook USSD service caters to customers who still own feature phones but are keen Facebook users. This service makes it easier for users to simply read the latest happenings in their friends' lives and update their status easily - all without the need for any Internet connection. Customers only need to pay RM1.50 per week and they will also enjoy a 7-day trial with their first subscription. To subscribe, DiGi Facebook users only need to dial *325#.