Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi and Skype collaborate to provide exclusive offer First Malaysian mobile operator to offer free Skype Credit
SHAH ALAM, 27 March 2013 - DiGi Telecommunications Sdn Bhd ("DiGi") is working with Skype™, a leading provider of Internet communications software, to offer free Skype Credit to DiGi customers as part of DiGi's on-going efforts to deliver a richer Internet experience. Starting from 1 April 2013, DiGi will be the first Malaysian mobile operator to offer free Skype Credit to new and existing customers.
Through this agreement, DiGi customers will be able to use DiGi's high quality data network to contact their loved ones with up to 100 minutes of free Skype Out voice calls to fixed lines and mobile phones, plus the full range of Skype's free voice, video and messaging offerings at normal data rates. This latest offer joins the growing ecosystem of digital services that DiGi is building with the help of key Internet players.
Praveen Rajan, Head of Products - Internet & Services for DiGi said: "This latest collaboration with Skype joins the growing list of relationships DiGi has been embarking on to drive the mobile Internet adoption rate in Malaysia. We believe that it is important to create a positive environment that propels communications usage trends to the next level. With Skype, we aim to further enrich customers' experiences."
"We also see a keen interest among our customers to make Skype calls from their smart devices; a trend that is already happening among Skype users around the world. With that in mind, DiGi is making it easy for customers, especially those who are Internet-savvy, to extend their usage of Skype to mobile platforms."
Bob Rosin, VP & GM of Business Development for Microsoft's Skype division, expanded, "We're excited about our relationship with DiGi and what this means for Malaysian mobile customers. This relationship is another example of how forward thinking and innovative mobile operators like DiGi are working with Skype to deliver great value to their customers while driving mobile data plan adoption and usage. Our co-marketing program for mobile operators is designed for partners to have flexibility in leveraging our brand and product to drive data ARPU and usage and win valuable new customers."
In the first phase of this collaboration, DiGi Postpaid customers will be the first to enjoy this redemption offer, starting from 1 April 2013. To redeem the Skype Credit, they are required to sign up for Postpaid Broadband or Mobile Internet plans. The free Skype Credit offer will also be available at participating DiGi Stores nationwide and via DiGi Store Online from 1 April to 31 July 2013 on a first come, first served basis, while stocks last. Expiry date for activation of the Skype Credit is 31 July 2013.
Check out www.digi.com.my for more details on the availability of the redemption offer via DiGi Store and DiGi Store Online on 1 April 2013.