Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
First Malaysian telco to bundle a global music streaming service Introducing new postpaid plans supporting digital services for a richer mobile experience
SHAH ALAM, 18 April 2013 - Today, DiGi Telecommunications Sdn Bhd ("DiGi") has announced its partnership with global music streaming service, Deezer, as part of its ongoing strategy to drive mobile Internet lifestyle by enriching customers' mobile experience with relevant digital services. With this partnership, customers can enjoy free Deezer Premium+ with selected packages. This positions DiGi as the first mobile service provider in Malaysia to work with the French-based online music streaming service.
Effective today, customers who sign up with selected postpaid, tablet and broadband plans for smart devices, or purchase bundled packages for smart devices, can enjoy 3 months of free subscription to Deezer Premium+. Customers can also opt for a special package under Deejay at RM8.00 per month, which includes access to DiGi CallerTunes playlist.
Praveen Rajan, Head of Products - Internet & Services for DiGi explained: "Music streaming is gaining more followers every day as evidenced by the 26 million people who are using Deezer today. Thanks to a global framework agreement with Telenor Group, DiGi is able to create more value for our music-loving customers to enjoy the Deezer premium service, This latest collaboration with a key Internet player fits perfectly with our intention to build an ecosystem of digital services to deliver a richer Internet experience for all customers as part of our efforts to deliver Internet For All."
"We are excited to work with companies across the globe to offer a brand-new music experience unlike any other to date, and we believe that partnerships with mobile operators like DiGi are an effective way to extend our reach and proposition to a whole new group of people who appreciate music and variety. With Deezer, users can listen and create multiple playlists for any occasion, wherever they go. They can discover and enjoy music from a wide selection of music genres that would appeal to any generation, thanks to the support from major music labels like Sony Music, Warner Music and Universal Music as well as independent labels," said Clément Gossé, Deezer's Business Development Manager for Asia Pacific.
"To further optimise Deezer's global platform, DiGi intends to work closely with the local indie labels to help them promote homegrown talents to a wider audience and continue to deliver money-can't-buy experiences to our music-loving customers. The music industry is evolving into the online digital format and many upcoming artistes are taking this route to promote their music creations. Together with Deezer, DiGi aims to introduce our talented homegrown talents to the international audience via Deezer's global platform. In particular, I am delighted to share that Aizat Amdan, our Friend of DiGi and recent winner of Anugerah Juara Lagu 27, will be the first artiste we are supporting and DiGi subscribers will now be among the first to preview the latest tracks from Aizat's newest album before its official launch in May," added Praveen.
The Anugerah Industri Muzik winner was the highlight of the DiGi-Deezer launch as he performed a track from his upcoming album, Aizat Amdan for the first time before a live audience. "I am grateful that DiGi has given me the opportunity to give something back to my fans. Starting today, fans can listen to my latest single, Dwihati via downloads and streaming on Deezer, weeks before the official launch of my latest album in May. I believe that this partnership between DiGi and Deezer will be beneficial to the local music community by making it easy for us to expand our promotional efforts to the music streaming platform, and create more awareness for Malaysian artistes on the international music scene," said Aizat.
About Deezer Premium+ packages from DiGi
Deezer Premium+ enables subscribers to enjoy unlimited music streaming from a choice of up to 20 million tracks, offline access, worldwide access and access via IPTV or an audio system. The music comes ad-free, with enhanced sound quality, and allows users to use a mixing desk feature, build their own playlists, share these lists via social media (Facebook and Twitter), and access other people's recommendations. Deezer is compatible with Android, iOS and Blackberry devices, including mobile phones and tablets, and each Deezer Premium+ subscriber can access their account on up to 3 smart devices, in addition to PC.
To enjoy the free three months' Deezer Premium+ subscription, customers can either choose DG SmartPlan 88 or DG SmartPlan 148 for smartphones, and selected postpaid broadband plans for tablets and modems. New customers who sign up for selected bundled packages for smartphones and tablets will enjoy the full premium service from Deezer throughout the contract tenure. There is also the option for customers to sign up for a special Deejay package at RM8.00 per month that includes the Deezer Premium+ subscription and the DiGi CallerTunes playlist by sending SMS DEEJAY to 2016.
Once their Deezer-bundled plan is activated, DiGi subscribers need to activate their Deezer service by sending an SMS "DEEZER" to 2000. When the plan is activated, they will be sent a link to start using the Deezer service. All DiGi-Deezer subscriptions will be automatically renewed as long as the user remains on their DiGi-Deezer bundled plan.