Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
DiGi 4G LTE is now available at selected locations in Klang Valley Open to broadband and tablet plan subscribers as first stage of implementation
SHAH ALAM, 5 July 2013 - DiGi Telecommunications Sdn Bhd("DiGi") has taken the next step in delivering Internet For All by introducing DiGi 4G LTE today. Covering selected high traffic locations in the Klang Valley, DiGi 4G LTE is now available to all new and existing customers who subscribe to specific DiGi Broadband and Tablet Plans.
This latest development is a singular milestone in DiGi's journey to deliver Internet For All that started three years ago when it first introduced 3G services. Since then, the 3G population coverage for DiGi has reached 68% with 6.1 million mobile Internet and mobile broadband customers, as of Q1 2013, and it is expected to reach 75% by year end. The network modernisation exercise, which involves swapping over 5,500 sites to enable significant quality and capacity improvements, is expected to be completed by end of Q3, as planned.
On the strategy behind DiGi 4G LTE, Albern Murty, Chief Marketing Officer of DiGi explained: "We are on track to achieve our ambition to deliver Internet For All Malaysians. We have huge ambitions on how we will address this significant opportunity that 4G LTE has to offer. It will be a key driver in growing our data business.
"As part of the Telenor Group, DiGi has an added advantage in the market as we can leverage on the Group's global experience in mature markets on the deployment of 4G LTE. Telenor has a proven track record in deploying 4G LTE with six markets, including DiGi, already operating on the next generation network.
"To us, creating the right experience for our customers is critical, and to accomplish this, we are enabling 4G LTE services in stages. This friendly approach is similar to when we first introduced 3G services more than three years ago at limited locations before expanding to more market centres.
"As such, in the first stage of implementation, we are rolling out 4G LTE services with a controlled footprint in the Klang Valley at selected high traffic areas, which are known as DiGi 4G LTE Zones. Customers can stream HD videos without buffering; share more in less time via Facebook, Twitter or Instagram; and listen to uninterrupted music streaming."
For now, DiGi will offer service plans on tablets and broadband. New and existing customers who subscribe to DiGi Broadband and Tablet Plans with 6GB Internet quota and above will be upgraded automatically to 4G LTE service as long as they change their SIM cards to DiGinet+ SIMs at selected DiGi Stores. Customers with broadband plans below 6GB Internet quota can choose to enjoy the fourth generation service on demand when they are in the DiGi 4G LTE Zones. They can activate the service by visiting DiGi MyInternet (www.myinternet.com.my) and choose from two hassle-free, bite-size plans from as low as RM30 per month.
The DiGi 4G LTE zones in the Klang Valley are Plaza Low Yat, 1 Utama Shopping Centre, Kota Damansara, Subang Indah Villa, Sunway Mentari, Bukit Bintang, KDU neighbourhood and Cheras Pandan Indah.
Plans are underway to increase the 4G LTE coverage in these zones, and subsequently, to other market centres in Malaysia. In the next implementation stage, DiGi will be offering 4G LTE on small screens with a suite of LTE-ready devices.