Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
Plans to double site rollout with over an additional 1,500 sites by end 2015
Brings high-speed internet on-the-go to more Malaysians nationwide
SHAH ALAM, 12 October 2015 - Digi Telecommunications Sdn Bhd ("Digi") is now Malaysia's widest 4G LTE network, with the potential of connecting 1 in 2 Malaysians to its high-speed internet services with a population coverage of 50%. The company has already surpassed its year-end network coverage target of 45%, and has aggressive plans to double site rollout for the year by adding more than 1,500 sites to solidify its stronger, more extensive network position by year-end.
Digi's Chief Executive Officer, Albern Murty said, "More and more customers across Malaysia now enjoy a strong, quality network experience with us. We've aggressively expanded our 4G LTE reach in 28 major cities and secondary towns nationwide, with key market centres enjoying a steady average of 80% population coverage, making the benefits of Digi's 4G LTE services easily accessible to half the Malaysian population."
The company now delivers 4G LTE on 1800Mhz and 2600Mhz spectrum bands respectively, and overlays both spectrum bands for 4G LTE in an increasing number of key market centres. Dual band 4G LTE provides customers with wider network coverage, greater capacity and significantly improved indoor and outdoor internet experiences, as well as future access to next-generation 4G+ technologies.
This significant improvement in network quality, performance and coverage is a result of a critical decision made three years ago to modernise and strengthen our network and fiber infrastructure capabilities, and an intense, ongoing focus on service quality. This has given us a solid foundation and competitive advantage from a network standpoint to deliver high-quality services to our customers, fast-track network rollout to more areas, and preparedness to accelerate the network in tandem with future needs.
We aspire to build a world class network to enable more Malaysians to enjoy consistent high-speed internet services on-the-go. Our rapid expansion, both in 3G and now 4G, caters to the increasing appetite for advanced, next-generation applications that is fast becoming necessary for an increasing number of internet-savvy Malaysians. At the same time, our stable and reliable network experience will help encourage adoption among approximately 40% non-internet customers on our network in addition to attracting new ones, allowing Digi to reach and cater to a wide spectrum of internet users.
Our customers will get the best for internet 360 with Digi. We make it easy for postpaid and prepaid customers to begin their 4G LTE experience with 4G LTE SIM upgrades, the best range of affordable LTE devices starting at RM259 and plans as low as RM25, and a growing portfolio of digital services, all available through the best service touchpoints in stores and online. For us, it's really about enabling customers to fully enjoy the benefits of being connected to quality, always-on, anywhere high-speed internet for any wallet size and internet appetite.
"We are building the best infrastructure, talent and capabilities to realise our ambition of being the best mobile internet provider for Malaysia," Albern concluded.
In the past three years, Digi invested RM2.3 billion in CAPEX primarily on its network, and has committed an additional RM900 million this year to further strengthen its network and to deliver internet for all Malaysians. This includes plans to aggressively doubling 4G LTE sites rolled out for the year to expand coverage in key market centres and into more secondary towns across Malaysia. Today, Digi is Malaysia's widest 4G LTE network covering 50% of the nation's population, in addition to a 3G footprint of 87%.
Visit digi.my/4GLTE for more on Malaysia's Widest 4G LTE Network, and to begin enjoying the full benefits of Digi's 4G LTE plans and services.