Dear customers, we've noticed a rise in spam calls and SMS recently. Please exercise caution should you receive any SMS or missed call from numbers with odd extensions. Kindly refrain from returning any call or SMS as you may incur high call charges.
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Postpaid Mobile Internet - Revision of Mobile Internet Max 240 (Default Plan)
Dear valued customers,
We are streamlining our product offering by revising the Postpaid Mobile Internet Max 240 to Mobile Internet Max 250 with effect from 15 March 2014. This means that the Pay-As-You-Use charges will be capped at RM250/month. To continue to enjoy better savings, customers have the option to subscribe to the DiGi Postpaid Mobile Internet Monthly 250MB plan from as low as RM28/month.
Personal Data Protection Act 2010
The Personal Data Protection Act 2010 (PDPA) came into effect on 15 /11/13. DiGi is committed to compliance with PDPA and protection of DiGi Customers’ personal info & stands guided by DiGi’s Privacy Statement, a key part of DiGi’s Terms & Conditions. Please visit www.digi.com.my/tnc for our complete and detailed Privacy Statement
Akta Perlindungan Data Peribadi 2010 (PDPA) telah berkuatkuasa mulai 15/11/13. DiGi berkomited mematuhi PDPA dan melindungi info peribadi Pelanggan DiGi berpandukan kpd Penyata Data Peribadi, yg merupakan bhg penting dlm Terma&Syarat DiGi. Sila layar www.digi.com.my/tnc untuk butir-butir terperinci mengenai Penyata Data Peribadi
DiGi® Easy Prepaid – Buddyz™ Revision
Dear valued customers,
Please be informed that effective 1 March 2014, the FREE Buddyz™ voice and SMS quota will be revised to 1,000 mins and 1,000 SMS respectively. Subsequent usage will be charged at 5sen/min and 5sen/SMS.
This revision will only apply to DiGi® Easy Prepaid subscribers who activate their Buddyz™ services before 25 February 2011 and on/after 4 September 2012
Steady performance in Q4 supported by solid EBITDA and PAT
Steady sequential Q4 from solid postpaid growth and strong operational performance
Delivered guided financial performance with strong EBITDA of RM741 million at 44% margin
Normalised PAT registered solid growth of 7.3% to RM410 million
Dividend of 4.8 sen per share equivalent to almost 100% payout or RM373 million
SUBANG JAYA, 23 January 2017 - Digi.Com Berhad (Digi) today reported fourth quarter and full-year 2016 results which showed continued postpaid customer momentum, the highest recorded growth in the last eight quarters with solid net adds, driving earnings growth. The company closed Q42016 with a 13.6% y-on-y postpaid revenue growth, delivering steady service revenue of RM1.56 billion. FY2016 service revenue stood at RM6.23 billion with an EBITDA of RM2,955 million or 45% margin, supported by 12.3 million subscribers on its network.
Digis CEO Albern Murty said, "This has been a year of strong execution for Digi. We have kept focused on delivering excellent, quality internet experiences for our customers on mobile while remaining solid in our operational performance.
"Customers are increasingly recognising the quality of our 4G plus network, internet and digital services, benefiting from the significant investments in 4G LTE, 4G+, fibre and digitisation efforts we have made over the year. This has led to strong growth in data usage across our customer base. Looking forward, the internet and smart devices will become an even bigger part of our customers everyday life. And our commitment as their digital life partner is to continue investing to deliver quality service excellence, and innovations in digital content and services."
Resilient Q4 and FY2016
Year-on-Year (Q4 2016 v. Q4 2015)
Service revenue resilient at RM1,555 million, up 0.1% q-on-q while y-on-y decline stemmed to 2.0%
Postpaid revenue grew 13.6% to RM511 million, amped by 14.1% postpaid subscriber growth
Prepaid revenue moderated by 8.2% to RM1,044 million over a relatively flat 10.2 million prepaid base
Internet revenue up 15.1% over an expanded 8.1 million internet subscriber base
EBITDA up 5.7% to RM741 million at 44% margin
Normalised Profit After Tax (PAT) registered solid growth of 7.3% to RM410 million
Final dividend of 4.8 sen per share or RM373 million, delivering FY2016 dividends per share of 20.9 sen
Innovating mobile to deliver excellent service and digital experiences for customers on the fastest-growing and widest 4G+ network in Malaysia:
RM780 million in Capex to improve overall network coverage, density and performance in 2016.
Accelerated expansion of Malaysias widest 4G+ (LTE Advanced or LTE-A) network that now covers 41% of the population and solid 4G LTE footprint of 85%, supported by 7,600km of fibre network.
Introduced VoLTE service, a next-gen 4G innovation for customers to enjoy better call experiences through HD quality audio, faster call connections and simultaneous use of data.
Stepping up customer experience through digital experiences for always-on video and music streaming, gaming, internet for sharing and for daily and unlimited weekends with Digi Postpaid, Digi Live and Best Prepaid.
Increased digital customer interactions across self-care platform MyDigi, now serving 1.5 million customers, frontline retail engagements with Mobile Sales Agent app completing new registrations within 3 minutes and a new digital retail concept store to be rolled out in 2017.
This continued focus on customers and innovation has seen growing confidence in Digis product and service offerings: 81% growth of LTE subscribers to 4.2 million in the year, and close to 600,000 new internet subscribers with significant growth in their data usage. Average data usage per user on prepaid has increased 0.9 times and 1.4 times on postpaid compared to last year.
For more information, the detailed quarterly and full-year reports are available here. To get inspired by Digis ambition to be your digital life partner, watch this video.