DiGi - Data Services - Messaging

How To Use

Go To page:

Learn how to use BubbleTalk™ here:

How to use BubbleTalk™

To send Bubble messages

To send Bubble messages to
single Speed Dial

To send Bubble messages to
multiple Speed Dial


	Press * followed by the destination phone number (for example * 0161234567) Press the [Dial] key.


	Dial # followed by the speed dial entry [1-9]. For example #1.


	Dial # followed by the speed dial entries [1-5]. For example #12345.

To retrieve new / unheard Bubble
messages

To retrieve old / heard Bubble
messages

To retrieve saved Bubble
messages


	Press the *0* followed by the [Dial] key.


	Press *1* followed by the [Dial] key.


	Press *1* followed by the [Dial] key. Press 0 to hear the saved messages.

To reply Bubble messages

To forward Bubble messages

To skip back to previous Bubble
message


	Press 1 to reply.


	Press 3 to forward.


	Press 4 to skip back.

To re-play Bubble messages

To save Bubble messages

To delete Bubble messages


	Press 5 to re-play.


	Press 3 to save.


	Press 7 to delete.

To access Account Settings

To create speed dial entry


	Press the *7* key followed by the [Dial] key.


	Press the *7* key followed by the [Dial] key. Press 1 to access Speed Dial.

Features

Enhanced Features

Send a Bubble

As per current

Send to Speed Dial Entry with 1 recipient

As per current

Send to Multiple Speed Dial entries

Dial *#<Speed Dial entries>
e.g.: *#12345

Mid-recording Cancel & Re-record

1. Dial *0* or *1* to listen to Bubble Message
2. Press a key other than # while recording to: -
Send, Re-record, Cancel

Retrieve New/Unheard Message

As per current

Retrieve Old/Heard Message

As per current

Reply to a Bubble

As per current

Forward a Bubble

1. Dial *0* or *1* to listen to Bubble Message
2. Press 3 to forward.
3. Enter the recipient's phone number
4. Record your forward comment and hang up.

Save Bubble Message

1. Dial *0* or *1* to listen to Bubble Message.
2. Press 3 to save after listen to the Bubble message
* Saved message will be kept for 30 days only.

Delete Bubble Message

1. Dial *0* or *1* to listen to Bubble Message.
2. Press 7 to delete a bubble

Retrieve Saved Bubble Message

1. Dial *1* to listen o Bubble Message.
2. Press 0 to hear the saved messages

SMS Notification of new bubble

You will receive a SMS notification once you receive a new Bubble Message: -


	From: <Sender's MSISDN or Caller ID> Hi, I've sent you a Bubble! Dial 0 to listen for FREE. To replay or save message, dial 1.

Replay Bubble Message

1. Dial *1* to listen o Bubble Message.
2. Press 5 to replay a Bubble Message

Skip to previous/next Bubble Message

1. Dial *1* to listen o Bubble Message.
2. Press 4 to skip back or
3. Press 6 to skip forward.

Create a new Speed Dial entry

1.	Dial *7*
2.	Press 1 to access Speed Dial
3.	Press a number [1-9] to set a speed dial.
4.	BubbleTalk™ will check whether the selected number is empty or already used as a speed dial.
5.	If the selected number is empty, BubbleTalk™ will prompt you to set that number as a speed dial.
6.	Press 1 to set the number as speed dial.
7.	Enter the MSISDN to add to the speed dial group followed by #.
8.	A confirmation SMS will be sent to your phone.

* You can assign up to 9 MSISDN under 1 speed dial entry. Maximum 9 speed dial entry.

Adding numbers to a Speed Dial Group Entry

1.	Dial *7*
2.	Press 1 to access Speed Dial
3.	Press a number [1-9] to edit a speed dial.
4.	Press 2 to add a phone number to the Speed Dial Group
5.	Enter the MSISDN to be added followed by #.

* You can assign up to 9 MSISDN under 1 speed dial entry. Maximum 9 speed dial entry.

Requesting a list of Speed Dial Entries

1.	Dial *7*
2.	Press 1 to access Speed Dial
3.	Press # to request a list of Speed Dial Entries
4.	A Speed Dial list will be sent to your phone in SMS format.

Erasing Speed Dial Group Entries

1.	Dial *7*
2.	Press 1 to access Speed Dial
3.	Press a number [1-9] to edit a speed dial. BubbleTalk™ will check whether the selected number is empty or contains Speed Dial entries to it.
4.	Press 7 to erase the Speed Dial Entries.
5.	A message confirming the deletion will be sent to you in SMS format.

Removing numbers from Speed Dial Group

1.	Dial *7*
2.	Press 1 to access Speed Dial
3.	Press a number [1-9] to edit a speed dial. BubbleTalk™ will check whether the selected number is empty or contains Speed Dial entries to it.
4.	Press 3 to remove a phone number from the speed dial group.
5.	Enter the MSISDN to remove followed by #.
6.	A message confirming the deletion will be sent to you in SMS format.

Language Selection

1. Dial *7*
2. Press 3 for language selection.
3. Select your preferred language.

* 3 languages available: English, Malay & Mandarin.

How do I send a Bubble message?
	step 1 Dial * with a prefix (e.g. 016, 012, 019) followed by the mobile number of your recipient then press “Call”. eg: 0161234567/0146123456 and press [CALL] .	step 2 You'll be greeted by a Bubble sound. Start recoding your message immediately after the bubble sound. The recording will be terminated after 30 seconds or just hang up after you've finished recording.

OR Get BubbleTalk™ Application now! Click here for more info.

How will I know I have a Bubble message?
		If someone has sent you a Bubble message, you'll be notified via a SMS on your phone screen. The sample message is shown in the phone screen above.

How do I retrieve a Bubble message?
		Dial *0* and press the call button [CALL] to retrieve your new message(s). If you have more than 1 message, the messages will be played continuously one after another. You could reply immediately after hearing the bubble message, simply by pressing any number key on your phone during the 4 beeps.

How do I reply my sender?

After listening to your Bubble message, just press any number key to reply your sender. You have about 4 seconds to do that (during the 4 beep sounds at the end of each message heard).

Once you've replied, your recipient will be notified of your message and he/she will need to dial *0* to retrieve your message.

How do I listen to previous messages?

Dial *1* and press the call button [CALL] to listen to your heard (previously played) messages. If you have more than 1 message, the messages will be played continuously one after another. You have 4 seconds (4 beeps) in between the messages to press any key to reply.

note:

By retrieving the old Bubble messages via *1*, you can skip the message while it's playing by pressing any key. You will hear the 4 beeps interval to allow you to reply, and then hear the next old message instead.

How do I set BubbleTalk™ Speed Dial?

Assigning Speed Dial (Local DiGi mobile number only):

Key in *#1<MSISDN>
Examples:
- dial *#10161234567 and press the call button, just like a normal call.
- dial *#20146123456 to set the 2nd Speed Dial location
- dial *#30143234567 to set the 3rd location
- dial *#90162211800 to set the 9th location

How do I use BubbleTalk™ Forward?

When a user dials *0* or *1* to listen to a bubble message, he/she will be prompted via IVR to:
i) press 1 to reply, or
ii) press 2 to forward

Users pressing 2 will be asked to input the mobile number (10 digits complete with a DiGi prefix), followed by the hash (#) key.

User could also input the single digit Speed Dial location instead of the 10 digit mobile number, followed by the hash key.