Terms & Conditions

    Digi Challenge for Change 2016 (Season7) Contest

    This Digi Challenge for Change 2016 Contest (“Contest”) which is organised by Digi Telecommunications Sdn. Bhd. (Company No. 201283-M) ("Digi”) will be governed by these terms and conditions and any subsequent accompanying contest details, if any provided by Digi and all applicable terms and conditions including but not limited to Digi’s Privacy Statement, Data Protection Statement and Data Protection Obligations found on Digi’s website at www.digi.com.my (collectively referred to as the “Terms”). Each Eligible Participant (as defined below) agrees that he/she has read and understood the Terms and by his or her participation in this Contest, each Eligible Participant agrees to be bound by the Terms.


  1. Contest Period

    1. 1.1. This Contest commences at 12.01am (Malaysian time) on 16 June 2016 and runs until 11.59pm (Malaysian time) on 21 October 2016 (“Contest Period”). Entries received after the Contest Period will automatically be disqualified. Digi has the sole and absolute discretion to extend and/or vary the Contest Period without prior notification.

  2. Eligibility Criteria

    1. This Contest is open to all individuals above the age of 18 (eighteen), legally residing in Malaysia with a valid Malaysian address during the Contest Period except:-

      1. permanent, contract and temporary employees of Digi and their Immediate Family Members; and
      2. Employees of Digi's partners, advertising, promotion agencies and any other persons involved in organizing, promoting and/or conducting this Contest together with their Immediate Family Members.
      3. (Collectively the "Eligible Participants")

        Immediate Family Members shall mean any of the following: spouse, de-facto spouse, child or step-child (whether natural or adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.

    2. Each Eligible Participant agrees that he/she has read and understood the Terms of this Contest and by his or her participation in this Contest :-
      1. agrees to be bound by the Terms; and
      2. if the Eligible Participant is below 18 (eighteen) years of age, also confirms that he/she has obtained prior consent from his or her respective parents or legal guardian to participate in this Contest. In the event the Eligible Participant fails to provide Digi with the said parental / guardian consent upon request by Digi, such as individual shall be subjected to Clause 2.4 below.

    3. All personal details submitted must be accurate and complete and are subject to proof upon request by Digi.
    4. Digi reserves the right, at any time, to verify the validity of entries and entrants and to disqualify any entry not submitted in accordance with the Terms or which tampers with the entry process. Incomplete, indecipherable, illegible, incorrect or fraudulent entries or any entry which violates the Terms will automatically be disqualified.

  3. Contest Mechanics

    1. This Contest consists of three (3) phases, namely:-
      1. Phase 1: Ideation

        The ideation phase intends to crowdsource ideas from Malaysians based on the set theme of the challenge

        Step 1:
        Go on www.digicfc.my ("Website") to submit any problem and idea. Fill up all details as will be required by the website such as: Name, Email Address, Contact Number, Idea Title, Idea Category, Problem Statement and Idea as well as all other information that will be required. The requirements or nature of such problem and idea should focus on the Eligible Participant's awareness on key societal issues and inspiration for good solutions through new social innovations that inspire change for the better.

        Step 2:
        The top 30 (thirty) Eligible Participants will be shortlisted based on general knowledge and depth of understanding towards the idea submitted and the potential for it to be developed into full-fledged working mobile apps that could create an impact on the targeted communities.

        Top 30 (thirty) Eligible Participants will be invited to an #Ideajam event (“Ideajam Event”) (such date will be determined by Digi) to pitch their ideas to mentors, industry experts and grassroot leaders.

        Digi has the sole discretion in selecting the top 30 (thirty) Eligible Participants for the Ideajam Event and is not obliged to give any reason whatsoever of any disqualification and/or non-selection from this Contest.

        Step 3:
        Out of the 30 (thirty) Eligible Participants, 3 (three) will be selected as the ideation winners of this phase (collectively, “Ideation Winners”). The Ideation Winners will then move on to Phase 2: Development and form the basis for which mobile app developers will build mobile applications.

        Each Ideation Winner is entitled to RM5,000 (Ringgit Malaysia Five Thousand) cash.

      2. Phase 2: Development

        The development phase intends to invite mobile app developers to build mobile applications based on chosen ideas from Phase 1: Ideation.

        Step 1:
        The Ideation Winners are required to attend a demo day (the date of which is to be determined by Digi) where the Ideation Winners will meet with external mobile app developers and tech experts invited by Digi (collectively, “Developers”) in order to build and improve the mobile solutions based on the Ideation Winners’ respective ideas in Phase 1.

        Step 2:
        The Ideation Winners are required to work with and form groups with the Developers. The elements of a team formation will be determined by Digi on the demo day. Once the teams are formed, the respective team is required to register the team particulars on the Website.

        One Ideation Winner can join few teams with different Developers.

        Step 3:
        The respective teams are required to attend a pitch day (the date of which is to be determined by Digi) to pitch their concept and mobile solutions.

        The top 3 (three) teams, which each team shall comprise one Ideation Winner and at least one (1) Developer, (each team is known as a “Finalist” and “Finalists” collectively) will be selected to undergo a Proof of Concept to validate their proposed solution(s) with their chosen beneficiaries / communities.

        Each Finalist must choose 1 (one) person in charge of its team and submit the name of such person in charge to Digi within the period requested by Digi. Any communication with or notice to such person in charge will be deemed to have communicated to the entire team.

        Digi has the sole discretion in selecting the Finalists and is not obliged to give any reason whatsoever of any disqualification and/or non-selection from this Contest.

      3. Phase 3: Proof of Concept

        The mobile app developers and the Ideation Winners will be working together to conduct a 30-(thirty-)day (or other period to be determined by Digi) proof of concept.

        Step 1:
        The 3 Finalists will undergo a proof of concept where the period of which shall not exceed more than 30 (thirty) days in duration or any other period to be determined by Digi. The Finalists will be required to establish parameters and deliverables, all of which will be discussed and agreed upon by the Finalists and Digi representatives.

      4. Phase 4: Finale

        During the finale, shortlisted teams will be required to pitch on stage in front of a panel of judges, comprising Digi representatives and programme partners.

        Step 1:
        During the finale (the date of which is to be determined by Digi) (“Finale”), the Finalists will pitch live in front of a panel of judge comprising Digi representatives and programme partners, out of which 1 (one) Finalist team will emerge as the grand prize winner (“Finale Winner”), and 2 (two) runner-up teams.

        The scoring criteria includes (but not limited to) the mobile solution’s impact towards the chosen beneficiaries/communities and meeting the deliverables as set forth in Phase 3.

        The Finale Winner will be entitled to RM50,000 (Ringgit Malaysia Fifty Thousand) cash prize and the remaining 2 (two) Finalists will be entitled to RM10,000 (Ringgit Malaysia Ten Thousand) each.

        Digi has the sole discretion in selecting the Finale Winner and is not obliged to give any reason whatsoever.

    2. An Eligible Participant is allowed to submit on the website as many entries as he/she wishes but only one (1) of his/her ideas will be selected.
    3. Digi reserves the right to vary, amend, add and/or change any of the requirements and/or contest mechanism stated in Clause 3.1 above without giving any prior notice.
  4. The Prizes

    1. The Prizes of this Contest are as follows ("Prizes"):-
      1. 3 (Three) Ideation Winners selected from Phase 1 are entitled to RM5,000 (Ringgit Malaysia Five Thousand) cash each. Such case prize will be deposited directly into the Ideation Winner’s bank account; and
      2. the Finale Winner selected on the Finale is entitled to RM50,000 (Ringgit Malaysia Fifty Thousand) cash whereas the remaining 2 (two) runner-up Finalists are entitled to RM10,000 (Ringgit Malaysia Ten Thousand) cash each. The respective cash prize will be deposited into the respective person in charge’s bank account.

    2. Digi is not responsible and not obliged to entertain any complaint and/or dispute with regard to the cash prize stated in Clause 4.1 above.

    3. Digi is not responsible for any expenses and/or costs incurred by the Eligible Participants (inclusive of the Ideation Winners and Finalists) in relation to this Contest and/or for the collection of the Prizes and such any expenses and/or costs shall be borne by the Eligible Participants.

    4. In the event any of the Eligible Participants who is entitled to the Prizes as stated under Clause 4.1 above (collectively “Winners”) is found to be ineligible at any point of time during or after the Contest Period, Digi reserves the right to disqualify the said Eligible Participant and to cancel/ withdraw/ recall or withhold the Prizes from being delivered to the ineligible Winner. If the ineligible Winner has enjoyed the Prizes, the ineligible Winner hereby agrees and undertakes to return the Prize to Digi or, at Digi’s option, indemnify Digi for the cost of the Prizes, failing which, Digi shall have the right to initiate any action it deems necessary against the ineligible Winner. Further, Digi reserves the right to reject any entries and / or forfeit the Prizes (including occasions where Digi believes that there are unlawful, deceitful and / or fraudulent acts and practices); and / or to vary, delete or add to any of the mechanics, Prizes or these Terms, alter, cancel, terminate or suspend the Contest or any part thereof without any prior notice.

    5. The Prizes are not transferable and / or exchangeable and not for resale. No cash alternatives will be offered. Digi reserves the right to replace any of the aforementioned Prizes with another prize of the same value without prior notice.

    6. The Winners may be governed by separate set of terms and conditions imposed by the service provider of the Prizes or the Organiser's partner that are offering the Prizes. Where such terms are applicable, the Winners will be notified.

    7. The Winners must sign and return any Release of Liability / Prizes Acceptance Form presented (if any). Failure to do so may result in disqualification and the selection of an alternative winner.

  5. By participating in this Contest, each Eligible Participant agrees and consents to such details including without limitation personal data/information being collected, processed and used by Digi for:-

    1. the purpose of this Contest; and
    2. marketing and promotional activities conducted in such manner as Digi sees fit worldwide in any media including without limitation the Internet, without further express consent from, and payment or consideration to the relevant Eligible Participants. Marketing and promotion activities includes without limitation the use and/or publication of any details provided in and/or in connection to the entries, interviews material as well responses and related photographs. In this regard, each Eligible Participant agrees to co-operate and participate without further express consent and/or payment or consideration, in all reasonable advertising and publicity activities of Digi relating to this Contest; and

    3. other promotional, marketing and publicity notification/information including future promotional, marketing and publicity notification/information from Digi from time to time.
  6. In addition, where any of the data/information especially personal data relating to the Eligible Participant and/or third parties (where applicable) are submitted to Digi and/or by any entrant in connection to this Contest, each:-
    1. warrants that he/she is in possession of all necessary consents and shall continue to maintain such consents as may be required for Digi and/or usage and processing of such data/information; and
    2. agrees that it shall be his or her responsibility to advise Digi in writing should there be any relevant change in the data/information provided to Digi which requires action on the part of Digi.
  7. Each Eligible Participant hereby agrees and irrevocably and unconditionally undertakes to indemnify Digi (on full indemnity basis) against any claim by any third party and against any loss, damage, cost or expense (including solicitors' fees and cost) that it may suffer or incur as a result of or in connection with this Contest and the Prizes.
  8. Each Eligible Participant further agrees:-
    1. to release and hold harmless Digi and/or the Specified Persons against any and/or all losses, damages, rights, claims and actions of any kind in connection with this Contest (including resulting from acceptance, possession, use or misuse of any Prizes, or travel to or from any Prize-related activity and claims based defamation, or invasion of privacy);

    2. that Digi and/or the Specified Persons make no warranties, express or implied, in fact or in law, relative to the use or enjoyment of any of the Prizes, including, without limitation to, their quality, merchantability or fitness for a particular purpose;

    3. that Digi and/or the Specified Persons shall not be liable for any losses, damages, rights, claims and actions of any kind (including without limitation loss of damage to property or any personal injury or loss of life, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties) howsoever arising whether in contract, tort, negligence or otherwise, in connection with this Contest, and/or the Prizes, even if Digi has been advised of the possibility of such damages in advance, whether or not due to and/or arising from:-

      1. telephone, electronic, hardware or software program, network, Internet, server or computer malfunctions, failures, interruptions, miscommunications or difficulties of any kind, whether human, mechanical or electrical, including, without limitation to, the incorrect or inaccurate capture of entry information online;

      2. late, lost, delayed, misdirected, incomplete, illegible or unintelligible e-mails;

      3. virus attacks and/or any other malicious software infection to the subscribers mobile phones arising from the downloading of these contents, any failed, incomplete, lost, garbled, jumbled, interrupted, unavailable or delayed electronic transmissions;

      4. any condition caused by events beyond the control of Digi including those due to any act of God, war, riot, strike, lockout, industrial action, fire, flood, drought, storm or any event beyond the reasonable control of Digi;

      5. any printing or typographical errors in any materials associated with this Contest; and

      6. any claims by third party for infringement of intellectual property rights.

    4. Specified Persons shall mean Digi, and its employees, officers, directors, shareholders, parent companies, affiliates, subsidiaries, licensees, agents, representatives, partners and contractors including contradvertising, promotion, and fulfilment agencies, and legal advisors and/or joint-organiser.

  9. Digi:-
    1. reserve(s) the right, at any time, to verify the validity and/or reject any entries at its sole and absolute discretion without having to assign any reasons whatsoever. Incomplete, indecipherable, illegible or incorrect, ineligible, fraudulent, unlawful or deceitful entries or any entry which violates the Terms, will automatically be disqualified;

    2. reserve(s) the right to disqualify a Contest Winner if he/she is found to be ineligible at any point of time and to cancel/withdraw/recall the Prizes from being delivered to the ineligible Contest Winner. If the ineligible Contest Winner has enjoyed the Prizes, the ineligible Contest Winner hereby agrees and undertakes to indemnify Digi for the cost of the Prizes, failing which, Digi shall have the right to initiate any action it deems necessary against the ineligible Contest Winner.

    3. reserve(s) the right to reject any entries and/or withhold the Prizes or forfeit the Prizes where Digi believe(s) that there are unlawful, deceitful and/or fraudulent acts and practices without any prior notice.

    4. reserve(s) the right, at any time, to vary, delete or add to any of the mechanics, the Prizes or the Terms, and alter, cancel, terminate or suspend this Contest and/or any part thereof without any prior notice;

    5. for the avoidance of doubt, cancellation, termination or suspension by Digi any entry or this Contest shall not entitle the Eligible Participants to any claim or compensation against Digi for any and all loss or damage suffered or incurred by the Eligible Participants as a direct or indirect result of the act of cancellation, termination or suspension;

    6. shall not be responsible or liable for any claims of loss or damage to property or any personal injury or loss of life resulting from or in connection with this Contest;

    7. shall not be liable for any loss or damage (including without limitation loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties howsoever arising whether in contract, tort, negligence or otherwise, in connection with this Contest, even if Digi has (have) been advised of the possibility of such damages in advance, and all such damages are expressly excluded;

    8. shall not be liable for any default due to any act of God, war, riot, strike, lockout, industrial action, fire, flood, drought, storm or any event beyond the reasonable control of Digi.

  10. All decisions by Digi, including but not limited to the selection of Winners and forfeiture of the Prizes are final, conclusive and binding. No correspondence or claims shall be entertained.
  11. A failure by Digi to enforce any of the Terms in any instance(s) will not give rise to any claim by any person.
  12. All other terms and conditions governing the use of any of Digi's mobile telecommunication services shall apply herein mutatis mutandis.
  13. The Terms, which are available on www.digicfc.my shall be governed and construed by the laws of Malaysia and the parties shall submit to the exclusive jurisdiction of the Courts of Malaysia.

Have more questions?

Email us at change@digi.com.my