Internet Unlimited Monthly 58 is a monthly data plan with 3G speed for your phone, priced at RM58 per month with 3GB fair use limit.
Q2
What speed for this plan?
A2
This plan offers a likely average speed of 700kbps (Download), and 200kpbs (Upload). However, the actual speed achieved may vary depending on the handset you use and other contributing factors such as signal quality or time of use (peak or non-peak hours).
Q3
If I do not have a 3G/3.5G enabled phone, can I still subscribe to this plan?
A3
Yes, you can. However DiGi would encourage you to upgrade to a 3G/3.5G phone to enjoy this plan to the fullest. Please be reminded that your connection speed will depend on the phone you use.
Customer is allowed a fair use limit of 3GB during the subscription month. If your usage exceeds 3GB, DiGi may throttle the speed of your subsequent Internet access to ensure fair use to other customers. However there will be no extra charges for any additional usage.
Q6
Who can subscribe to this plan?
A6
DiGi Postpaid™ customers can subscribe to this plan from 22-Oct-09 onwards.
Q7
Can I subscribe to this plan if I am a DiGi Business customer?
A7
No, this plan is not available to DiGi Business customers at the moment. However, DiGi Business customers can continue to enjoy the existing Data Unlimited Plan (DUP).
Q8
Can I subscribe to this plan if I am a DiGi Prepaid™ customer?
A8
No, this plan is not available to DiGi Prepaid™ customers. However, DiGi Prepaid™ customers can enjoy Internet Unlimited Max5 for no more than RM5 per day.
Q9
How can I subscribe to this plan?
A9
You can subscribe to this plan:
at any DiGi Centres, DiGi Service Counters and selected DiGi Specialised Stores.
via Customer Service helpline at 016-2211 800
by SMS “INTERNET” to 2000
by Write in or Fax in
Q10
How does the subscription via SMS works?
A10
Step 1 - SMS "INTERNET": to 2000 Step 2 - You will receive a SMS confirmation that your plan will be activated within the next 48 hours. Step 3 - Upon activation, you will receive an SMS to confirm your activation & your plan may start to apply the following day.
Can I enjoy unlimited Internet access on my phone while roaming overseas?
A12
No, this plan is only meant for domestic Internet usage. You will be charged with Internet roaming charges when you are roaming overseas. Good news is, you may enjoy ourInternet Roaming Max36 of RM36/day while roaming overseas.
Q13
If I subscribe to this plan during mid of the month, do I have to pay for the full month subscription fee?
A13
No. Your subscription fee will be pro-rated and it will be reflected in your bill.
Q14
How can I terminate my subscription to this plan?
A14
You can terminate your subscription:
at any DiGi Centres, DiGi Service Counters and selected DiGi Specialised Stores.
via Customer Service helpline at 016-2211 800
by Write In or Fax In
Q15
If I am a Data Unlimited Plan (DUP)/Data Basic/Data Lite/Data Plus subscriber at the moment, can I change my subscription to this plan?
A15
Yes, you can. However, once you switched to this plan, you will not be able to switch back to your previous plan as we have stop offering the above existing plan.
1
This Internet Unlimited Monthly 58 Plan (“Plan”) is only applicable to Postpaid Customer(s).
2
Internet usage refers to Customer’s access to the Internet via DiGi’s GPRS, EDGE or 3G Network (whichever is applicable).
3
Subscription via SMS for Plan will be activated within 48 hours upon successful registration via SMS. Customer will be sent a SMS notification upon successful activation of Plan.
4
This Plan has a fair usage limit of 3GB and DiGi reserves its sole and absolute discretion to throttle the speed of any subsequent Internet usage or block the Customer’s Internet usage.
5
DiGi does not guarantee or warrant of the availability of the Internet usage and the Customer(s) acknowledges and agrees that the Internet usage is provided on an "as is" basis.
6
This Plan is optimised for Internet browsing and it is not intended for peer-to-peer or file sharing applications. DiGi reserves its absolute right and discretion to apply the Fair Usage Policy if the Customer is suspected to have had abused the Internet Usage in whatsoever way including exceeding the fair usage limit of 3 GB per month.
7
This Plan shall not be applicable to Customer(s) roaming on other domestic or international networks. Any and all Internet usage out of DiGi’s network shall be considered as roaming and Customer(s) will be charged Internet roaming charges as determined by the respective roaming operators.
8
All other terms and conditions governing the use of Postpaid Customers in relation to the utilization of this Plan shall apply herein mutatis mutandis.
9
DiGi reserves the right to revise, modify and/or change these terms and conditions at any time at DiGi's sole discretion without providing notice to Customers. Continued use of this Plan following any changes to these terms and conditions constitutes an acceptance to those changes (if any). Customers are advised to visit this page periodically to review the terms and conditions.
