3G Internet


	Mobile Internet Daily 100 MB		How to Subscribe		FAQs		T&Cs

Enjoy the lowest daily rate for Mobile Internet
with your DiGi Prepaid™ plan*.

Turbo 3G Speed	Daily Quota	Extra Usage	Auto Renewal Fee

384Kbps	100MB**	No extra Charges	RM3/day
Available for all DiGi Prepaid™ subscribers except DiGi Prepaid™ Internet and HAPPY subscribers. **The Fair Usage Policy applies. Upon exceeding the daily quota of 100MB, your Internet speed will be throttled.

Q1	*What is Mobile Internet Daily 100MB?*
A1	Mobile Internet Daily 100MB is a Daily subscription for Mobile Internet access for DiGi Prepaid subscribers. It costs RM3/day for Internet usage on the mobile phone. This subscription is on a daily auto-renewal basis.

Q2	*Who can subscribe to Mobile Internet Daily 100MB?*
A2	All DiGi Prepaid subscribers except for Prepaid Internet and Happy customers.

Q3	*How do I subscribe to Mobile Internet Daily 100MB?*
A3	Step 1 : Just Dial 1162# Step 2 : Press 1 to Confirm and press Reply You will receive a SMS message upon successful subscription as below. "You have subscribed to Mobile Internet Daily 100MB."

Q4	Will my subscription be renewed automatically after it expires?
A4	Yes, it will be renewed automatically after your subscription has ended at 11.59pm, everyday . Renewal start from 12:00am onwards. If you wish to unsubscribe, opt out by dialing *116#

Q5	*How much will I be charged for subscribing to Mobile Internet Daily 100MB?*
A5	RM3 will be charged from your main balance (and not any other FREEBIE accounts).

Q6	*If I am a subscriber of Mobile Internet Daily 100MB, what happens if I have run out of balance when DiGi is trying to renew my subscription?*
A6	Your subscription renewal will fail. You will receive an SMS notification on this. DiGi will try to renew your subscription again once you reload OR receive Talktime Transfer with sufficient credit balance.

Q7	Will my subscription be cancelled if I do not have enough credit balance for a renewal? Can I still use Internet with the credit balance that I have?
A7	No. Your subscription will ONLY be suspended and automatically your internet plan will switch back to Pay As You Use plan till the next renewal on your Mobile Internet Daily 100MB subscription is successful. Yes , you still can use internet at Pay As You Use rate at 10sen/10KB up to a maximum of RM8 per day.

Q8	*Will I be reminded before the renewal of my subscription to Mobile Internet Daily 100MB?*
A8	NO renewal message will be sent before the renewal of Mobile Internet Daily 100MB.

Q9	Will I be notified upon the successful or failed renewal of my subscription?
A9	Yes. You will receive an SMS notification for your successful or failed renewal. For renewal retry after a failed renewal, you will not receive any SMS notification if the retry fails again - you will only receive an SMS notification if the retry is successful.

Q10	I have been charged for my subscription. Before the end of my subscription, I have run out of credit balance. Would I still be able to access the Internet since I have already paid for the subscription fee?
A10	No. Your subscription will be suspended if your account is in R1 status. Please ensure your account is in Active mode to enjoy your subscription.

Q11	My subscription is still active but the renewal failed because I do not have enough credit balance. Will I be charged immediately when I reload?
A11	Yes. Your credit balance will be deducted immediately upon reloading or receiving Talktime Transfer.

Q12	My subscription renewal has failed due to insufficient balance. Will my charges be pro-rated when DiGi renew my subscription later?
A12	There will be no deduction on the renewal if you do not have sufficient balance . Hence , there will be no pro-rated charges apply when DiGi renew your subscription later . You will still be charged RM3 for your subscription

Q13	How long is my subscription valid for?
A13	Your subscription is valid up to 11.59pm of everyday

Q14	How many times can I subscribe and unsubscribe within a month?
A14	You can subscribe or unsubscribe for a maximum of 9 times within a calendar month - after which any attempt to subscribe or unsubscribe again will be blocked. This 9 times of subscription is shared among all other subscription services available. This is to prevent excessive abuse on customers' side in the event their SIM card is stolen or misused.

Q15	I am terminating my subscription before it ends. Can I continue to access the Internet until the end of my subscription after I have terminated?
A15	No. Once you terminate your subscription, you are no longer under the Mobile Internet Daily 100MB plan with immediate effect. Your account will be defaulted to the Pay As You Use rate at 10sen/10KB up to a maximum of RM8 per day.

Q16	I have exceeded my usage quota of 100MB. Are there any charges for additional usage?
A16	No. There will be no additional charges. Your speed will be throttled to 128kbps upon exceeding 100MB.

Q17	*If I have exceeded the number of times allowed for subscribe and unsubscribe to Mobile Internet Daily 100MB* within a month, can I call DiGi's Customer Service to help me subscribe?**
A17	No. You need to wait for the next calendar month.

Q18	*I subscribed to Mobile Internet Daily 100MB* at 9am today. At 2pm, I unsubscribe to it. Subsequently at 7pm, I decided to subscribe again. Why am I being charged RM3 again?**
A18	Your subscription is no longer valid immediately upon unsubscription. No refund will be provided. Therefore, when you subscribe again, you will be charged the full subscription fee of RM3.

Q19	*How can I terminate my subscription to Mobile Internet Daily 100MB?*
A19	Dial *116# and Press 2 to Confirm your unsubscription .

Q20	*Can I use my Free Talktime to pay for the subscription fee for Mobile Internet Daily 100MB?*
A20	No. You can only use your main balance.

Q21	*Does Mobile Internet Mobile Internet Daily 100MB* include Internet usage while roaming?**
A21	No. It is only applicable for domestic Internet usage. Internet usage while roaming on other networks (local or overseas) shall be charged as per the respective roaming operators' rate for Internet access.

Q22	My phone is out of coverage during my subscription renewal. Will DiGi still renew my subscription?
A22	Yes. Your subscription will still be renewed and you will get your SMS notification once you have coverage again.

Q23	My Prepaid line is currently in R1 status due to validity BUT I still have enough credit for the subscription fee. Will DiGi renew my subscription on my renewal date?
A23	No. You need to reload to ensure your line is in Active mode before your subscription will be renewed.

Q24	If I do not finish up the usage quota allowed during subscription period, can I carry forward the remaining unused amount?
A24	No. Fair usage quota of 100MB is allocated on a daily subscription basis. You are not allowed to carry forward any unused amount.

Q25	I do not have enough credit balance to renew my subscription. When I reload, I understand that DiGi will try to renew my subscription provided I have enough credit balance. But before renewing, would DiGi send me an SMS notification?
A25	No. Your subscription will be renewed without any prior notification in this scenario.

Q26	My subscription renewal failed because my current credit balance is only RM2.9. Subsequently I requested for Talktime Transfer from my friend for RM10. Will DiGi renew my subscription instantly and deduct RM5from my credit balance?
A26	Yes. Once you have enough credit balance either from reload or Talktime Transfer, your subscription will be renewed.

Q27	*I have subscribed to Mobile Internet Daily 100MB* but I also have some FREE KBs (Kilobytes) in my account. Would DiGi deduct my FREE KBs for my Internet usage?**
A27	No. DiGi will not deduct your FREE KBs if you have subscribed to Mobile Internet Daily 100MB.

Q28	*I am currently subscribed to Mobile Internet Daily 100MB. I am switching to DiGi Postpaid plans. Will I get a refund for unused quota?*
A28	No. You will not get a refund.

Q29	I am currently subscribed to Weekly 300MB . I want to switch to Mobile Internet Daily 100MB . Do I need to unsubscribe Weekly 300MB first before subscribe to Mobile Internet Daily 100MB? Will I get a refund for unused days for my weekly 300MB subscription ?
A29	No need to unsubscribe Weekly 300MB, just dial 1162# and subscribe to Mobile Internet Daily 100MB . Upon confirmation of Mobile Internet Daily 100MB subscription, you will not be under the weekly 300MB plan with immediate effect. Unfortunately , you will not get a refund for unused days of your Weekly 300MB subscription.

Q30	*Can Prepaid Blackberry RM2/day customers also subscribe to Mobile Internet Daily 100MB* at the same time?**
A30	Yes, they can subscribe to both at the same time.

Q31	What is the trigger for subscription renewal if I my previous renewal have failed?
A31	Your subscription renewal will be triggered immediately by reload or Talktime transfer.

Internet usage refers to Subscriber's access to the Internet via DiGi's GPRS, EDGE or 3G Network (whichever applicable).

DiGi does not guarantee or warrant the availability of the Internet usage and the Subscriber(s) acknowledges and agrees that the Internet usage is provided on an "as is" basis.

DiGi reserves the right to revise, modify and/or change these terms and conditions at any time at DiGi's sole discretion without providing notice to Subscribers. Continued use of this service following any changes to these terms and conditions constitutes an acceptance to those changes (if any). Subscribers are advised to visit this page periodically to review the terms and conditions.

The existing DiGi Prepaid Terms & Conditions shall apply and in the event of dispute over Mobile Internet matters, these terms and conditions shall prevail.

DiGi reserves the right to terminate, suspend or block a Customer's usage of its services for any reason including but not limited for usage for the purpose of Voice Over Internet Protocol, P2P and Messaging services.

Mobile Internet Daily 100MB

The terms and conditions herein govern the use of Mobile Internet Daily 100 MB.

For the purposes herein, the following definitions shall be applicable:

Expiry Date		Means the last day of the Subscription Period.
Renewal Date		Means the date of renewal of the subscription for the Subscribers.
Subscriber(s)		Means customers who subscribe to Mobile Internet Daily 100 MB.
Subscription Date		Means the date of which the Subscriber subscribed to Mobile Internet Daily 100 MB.
Subscription Fee		Means the charges for the Mobile Internet Daily 100 MB.
Subscription Period		Means the validity of the subscription once subscribed or renewed thereafter.
Subscription Renewal		Means the renewal of the Subscriber's current subscription.
Termination Date		Means the date of which the Subscriber terminates their subscription to Mobile Internet Daily 100 MB.

Mobile Internet Daily 100 MB is a daily recurring subscription plan for Internet access on mobile phones for DiGi Prepaid Subscribers only (except for Prepaid Internet and Happy Subscribers).

The Subscription Fee for Mobile Internet Daily 100 MB is RM3.00 and shall be deducted from the Subscribers' credit balance. However, DiGi reserves the absolute right and discretion to revise the pricing of Mobile Internet Daily 100 MB for any reason whatsoever without the prior consent of the Subscribers. For avoidance of doubt, the Subscribers are not entitled to use the amount available in their FREE Talktime to off-set against their Subscription Fee.

The Subscription Period is 24 hours or less, and is stipulated as the time from which the Subscriber subscribes to Mobile Internet Daily 100MB OR have his/her subscription renewed until the earlier of the end of the day that is 11.59pm OR when the next renewal takes place. For the avoidance of doubt, renewal of Mobile Internet Daily 100MB is scheduled at 12am onwards every day. Nonetheless, due to common systems behaviour where processing (in this case Subscription Renewal) is sequential in nature, renewal for all Subscribers shall be in queue OR immediately after 12am if there is usage triggered by the Subscriber.

By subscribing to Mobile Internet Daily 100MB, the Subscribers will be enjoying Internet access at 384kbps (3G speed).

By subscribing to Mobile Internet Daily 100MB, the Subscribers are entitled to a usage of 100MB during the Subscription Period as stipulated in DiGi's existing Fair Usage Policy. Upon exceeding the fair usage quota of 100MB, the Subscribers shall continue to enjoy Internet access but with a throttled speed of 128kbps until the end of the Subscription Period.

The Subscription cannot be transferred to any other mobile number.

The Subscription is valid for domestic Internet usage only. The Subscriber shall be charged based on the Internet access rate imposed by the respective DiGi's roaming operators for Internet usage whilst roaming with DiGi's roaming partners.

The Subcribers' Subscriptions shall be renewed every day. DiGi will send an SMS notification upon successful renewal. However, DiGi does not guarantee the timeliness of the subscription renewal and shall not bear responsibility for any damages incurred directly or indirectly due to a delayed or failed renewal within the stipulated renewal window as stated in this clause.

If the renewal fails for any reason whatsoever, DiGi will send SMS notification to the Subscribers to inform the Subscribers of the failure. Failure of renewal may be due to inter alia either insufficient credit in the Subscribers' main credit balance OR the Subscribers are currently in R1 status due to validity. However, DiGi shall not bear responsibility for any damages incurred directly or indirectly due to or consequences of failure to send out the sms notification within the stipulated renewal window as stated in this clause.

In the event of a failed renewal due to insufficient credit or R1 status due to validity, DiGi shall renew such subscription once the Subscribers had made the necessary top up or reload.

Mobile Internet Daily 100MB is an auto-renewed subscription. THE SUBSCRIBERS MUST TERMINATE THEIR SUBSCRIPTION IF THEY WISH TO DISCONTINUE THEIR SUBSCRIPTION.

The Subscribers can subscribe and unsubscribe to Mobile Internet Daily 100MB via DiGi's UMB channel (*116# OR *128#), Online Customer Service (OCS) at www.digi.com.my , IVR (by dialing +6016-2211800) or call in to DiGi's Customer Service (by dialing +6016-2211800).

In the event of early termination prior to the Expiry Date, the Subscribers' Mobile Internet plan shall immediately revert back to the default Pay-As-You-Use charging rate. In addition, the Subscribers shall not be refunded in any manner on the unused hours prior to the Expiry Date, even if the Subscriber subscribes again thereafter (no pro-rate of the Subscription Fee).

If the Subscribers did not exceed the fair usage quota of 100MB within their Subscription Period, the Subscribers are not allowed to carry forward the unused quota to the subsequent Subscription Period.

The Subscribers are not allowed to subscribe and/or unsubscribe to Mobile Internet Daily 100MB for more than none (9) times within a calendar month.

DiGi shall not be responsible in any way in the event that the Subscriber's subscription was activated by a 3rd party without their consent. DiGi shall not refund nor compensate the Subscriber in any manner whatsoever in such situations.

This service is provided on an as is basis and DiGi does not guarantee or warrant that there shall be no problem, defect or is error free in the Internet access or usage provided by this subscription. DiGi shall not be responsible in any way whatsoever for the loss incurred directly or indirectly for such failure or any problems associated to the network in any way whatsoever. Mobile Internet Daily 100MB is optimised for Internet browsing on the mobile phone and it is not intended for peer-to-peer or file sharing applications. DiGi reserves its absolute right and discretion to apply the Fair Usage Policy if the Subscriber is suspected to have had abused the Internet usage in whatsoever way including exceeding the fair usage limit of 100MB.

If the Subscribers have free Kilobytes (KBs) in their Freebie account, the Subscribers' free KBs shall not be utilized until the Subscribers terminate their Subscription to Mobile Internet Daily 100MB.

By subscribing to Mobile Internet Daily 100MB, the Subscribers acknowledge that they understand the terms & conditions herein and agree to abide by it.