You’ll get Broadband Unlimited Music FREE whenever you subscribe to ANY Broadband By DiGi plans.
Q2.
I'm a Broadband subscriber. How do I get Unlimited Music?
A2.
You’ll need to register your OsCS account first, then go to http://digimusic.com.my to create your Music Profile and start downloading!
Q3.
Will I be charged?
A3.
No. This service is absolutely FREE for Broadband subscribers.
Q4.
Do I get 5 DRM-free songs per month?
A4.
Yes, you do!
Q5.
What's the file format for DRM-free and unlimited download songs?
A5.
DRM-free songs are in mp3 format, and unlimited download songs are in WMA format.
Q6.
Can I purchase songs from DiGi Music portal?
A6.
No, unfortunately you can't purchase songs from the DiGi Music Portal if you're using this account to download.
Q7.
Will my monthly download be included in my Broadband quota?
A7.
Yes, the Music download will be included in your monthly usage quota.
Q8.
What happens if I don't download any music for 3 consecutive months?
A8.
If your account is inactive for 3 consecutive months, we reserve the rights to delete your profile our system. You will have to re-create your profile upon your next login.
Q9.
What happens if I terminate my Broadband service?
A9.
Your DiGi Music access will also be terminated.
Q10.
How long will I enjoy FREE Unlimited Music?
A10.
You will enjoy FREE Unlimited Music for 12 months upon activating your Broadband.
Q11.
I can't register in OCS. Help!
A11.
If your Broadband subscription was just activated, please allow 2 days to pass for verification. However, if you can’t register your OCS account after this, please contact our customer support at 1 800 68 3333 or email at internetsupport@digi.com.my
Q12.
Can I download music to my mobile?
A12.
Broadband’s FREE Unlimited Music only allows you to download music to your PC / laptop
Q13.
I can't download the songs to my PC! What's happening?
A13.
You'll need to ensure that you have your browser security level is set correctly.
To reset the security level, do the following:
Go to Internet Explorer, choose "Tools" from the menu bar.
Click "Internet Options".
Choose "Security".
Press "Default Level" and "OK" button.
Try again.
Q14.
I can't play the songs I downloaded. Help!!
A14.
Try reactivating the music. Log into your http://digimusic.com.my account. Click on “My Music”, and then on the “Reactivate My Music” button. Please note that you can only reactivate your music 3 times a month.
Q15.
What's the system requirement to download to PC / laptop?
A15.
Try reactivating the music. Log into your http://digimusic.com.my account. Click on "My Music", and then on the "Reactivate My Music" button. Please note that you can only reactivate your music 3 times a month.
Client OS: Window XP or above is recommended.
Web Browser: Microsoft Internet Explorer 7.0 or above is recommended. Download it here.
Flash Player: Flash Player 9 or above is recommended. Get it here.
Media Player: Microsoft Media Player 11 or above is recommended. Download it here.
Q16.
Where can I find more FAQs, tips and troubleshooting for DiGi Music?
