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Choose Postpaid or Prepaid
Decide whether you want to switch to DiGi Postpaid or DiGi Prepaid. Don't worry - it's easy to switch plans if you change your mind later.
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Make sure you have no commitments
Your request to switch to DiGi may be rejected by your current service provider if you have any overdue bills or are tied to a contract.
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Make sure your mobile number is currently active
Do not cancel your current Postpaid or Prepaid service and ensure that your line stays active.
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Submit your request to DiGi
Just visit any selected DiGi outlet and bring along your identification documents (MyKAD / Passport).
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Get your DiGi SIM card
You will be given a new DiGi SIM card immediately after submitting your request through a DiGi outlet.
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We're on it!
We will do our best to complete your switch to DiGi within 24 hours. You can always follow up on your request by calling 016 221 1800.
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Replace your SIM card
You must replace your SIM card with your new DiGi SIM card as soon as your current line stops working.
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Start using your line on DiGi
You will receive a welcome SMS from DiGi and you can start to use your line immediately.
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