| 1. |
When can I sign up for the new DiGi Postpaid plans? |
| |
You will be able to sign up from 10th July 2008 onwards and you can do so at all DiGi Centres, DSS and authorised postpaid dealers.
Note: 1Plan and Optimum plans will not be offered in the market anymore effective 10th July 08. |
|
|
| 2. |
Who is eligible to sign up for the new DiGi Postpaid plans? |
| |
The new DiGi Postpaid plans are available for all Personal/Individual Principal registration only.
Notes: New company registration (effective 10th July 08), will be entitled to register with any of the DiGi Business plans via authorised dealers and DiGi Specialised Stores (DSS). |
|
|
| 3. |
Which new DiGi Postpaid plan should I sign-up? |
| |
Each plan offers unique values that will cater to your communications need with guaranteed savings.
Below is a recommended guide:
| Monthly Usage |
Below RM50 |
Above RM50 |
Above RM120 |
| DiGi Postpaid
Plans |
DG30 |
DG50 |
DG150 |
|
|
|
| 4. |
What are the Value Added Services (VAS) offered upon registration? |
| |
These services are automatically activated for FREE. No monthly fee is required for Value Plan:
(A) IDD
(B) SMS
(C) Voicemail
(D) Mobile Internet (WAP)
(E) GPRS (Pay As You Use)
(F) Value Plan 2 (Caller ID, Call Waiting, Call Divert, Call Hold and Multi-Party Conferencing)
(G) Missed Call Alert
(H) MMS |
|
|
| 5. |
WhatSupplementary plan are allowed for the new DiGi Postpaid plans? |
| |
The principal can sign up for any Supplementary plan based on the price plans below:
| Principal plans |
DG30 |
DG50 |
DG150 |
| Supplementary
Plans |
N/A |
DG Family Postpaid & DiGi Family Prepaid |
DG Family Postpaid & DiGi Family Prepaid |
|
|
|
| 6. |
Is there any discount for Calls/SMS/MMS between DG50 and DG150 Principal line and DG Family Postpaid & DiGi Family Prepaid Supplementary line(s)? |
| |
Yes. Calls/SMS/MMS charges between the Principal and DG Family Postpaid & DiGi Family Prepaid Supplementary line(s) will be FREE of charge. |
|
|
| 7. |
Will I be entitled for Bonus Points on the new DiGi Postpaid plans? |
| |
Yes. You'll be able to enjoy the current Bonus Points and redemption programmes. |
|
|
| 8. |
Can I redeem my Bonus Points against the minimum commitment payment? |
| |
You may only redeem Bonus Points against the sum above the minimum commitment payment. For e.g: If your usage is RM100 and you have 600 points, RM12 will be deducted from the total bill and you will only have to pay RM88. If your usage is RM50 however, the 600 points may not be redeemed to get the RM12 reduction.
Notes: In the event that your usage is below the commitment fee, it is not advisable to redeem the bonus points as they will be forfeited. |
|
|
| 9. |
Can I change plans from the previously existing 1 Plan to Optimum (vice-versa)? |
| |
No. The existing postpaid plans are no longer offered in the market. |
|
|
| 10. |
Can existing Postpaid Personal/Company registration customers convert to the new DiGi Postpaid plans? |
| |
Yes. Current change of rate plan processes and conditions still apply. |
|
|
| 11. |
If I converted my line during my billing period, will the usage be calculated from the point of conversion or the entire usage of the month? |
| |
The usage will be calculated from the point of conversion. |
|
|
| 12. |
Can I switch from DiGi Prepaid to any of the new DiGi Postpaid plans? |
| |
Yes. |
|
|
| 13. |
What is the minimum card balance required for Prepaid conversion to DiGi Postpaid? |
| |
The minimum balance is as follows:
| Pre to Post conversion - All age group |
Min value
(RM) |
| With / Without Autobilling |
| Individual (Malaysian/PR/MM2H) |
10 |
| Foreigner (All) |
10 |
|
|
|
| 14. |
Do I get to enjoy Unlimited Free Calls/SMS/MMS promotion for Total Usage above RM123 for DiGi Postpaid plans? |
| |
The promotion for Unlimited Free Calls/SMS/MMS for total usage of RM123 and above per month has ended on 30th June 2008. However, the promotion has been extended exclusively for 1Plan, Premier, Optimum and Ambassador plans till 31st December 2008. |
