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New D'Chat Operating Hours
Dear subscribers, please be informed that from 1st September onwards, D'Chat's service hours will be from 9 am to 9 pm.
Thank you.

Last Update: 23 August 2010

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Automatic Credit Limit Alert

Introducing the Automatic Credit Limit Alert (ACLA),
a notification alert service via SMS which keeps you on top of your mobile phone usage. It alerts you whenever the Accumulated Charges in your account is about to reach your total Credit Limit, making account management much easier and more effective.

ACLA is a free SMS alert service that gives you the flexibility to choose the alert that's suitable for you.

How to use

Getting alerts on your credit limit is easy. Just follow the steps below.

Step 1:
Select one SMS alert (% of Credit Limit) from the ACLA Alert Category below:

Automatic Credit Limit Alert

ACLA alert category	when the Accumulated Charges in your DiGi account reaches or exceeds:	advisory

1st SMS alert	50% of your total Credit Limit or 60% of your total Credit Limit	A notification to alert you on the status of your Accumulated Charges.
2nd SMS alert	70% of your total Credit Limit or 80% of your total Credit Limit or 90% of your total Credit Limit	You’re encouraged to remit some payment to reduce the Accumulated Charges in your account and avoid service interruption.
3rd SMS alert	100% of your total Credit Limit (automatically sent to all customers)	Your line will be temporarily barred anytime. To reactivate, remit minimum payment equivalent to 75% of your total Credit Limit.

note: if no selection is made, DiGi will assign the SMS alert to you at 80% of your total Credit Limit and upon reaching 100% of your total Credit Limit.

step 2
To request for activation or change of the ACLA alert service, you may either:

call DiGi Customer Service at 016-221 1800
visit your nearest DiGi Centre
dial *128# from your mobile