1 |
What is Chat Plus™? |
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Chat Plus™ is a new voice service for subscribers. There is no monthly subscription or activation fee applied. Chat Plus features a low flat call rate of 36sen per minute without the need to reach any minimum total usage requirement.
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2 |
How do I activate Chat Plus™? |
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You may activate Chat Plus™ via the following methods:
Via UMB *128#
Step 1 : Key in *128# and press send
Step 2 : Select Option '7' for Change Features
Step 3 : Select Option '3' for Subscribe Discount Rates
Step 4 : Select Option '3' for Chat Plus
Via IVR
Dial 016-221 1800 and follow the IVR instructions.
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3 |
What is the charging block for Chat Plus™? |
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Charges for voice calls within Malaysia via Chat Plus™ remains at 30-second per block.
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4 |
If I activated Chat Plus™, can I also subscribe to FnF Plus™ or Fu-Yoh!™ at the same time? |
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No. You are only allowed to subscribe to one service at a time.
Example: If you are subscribed to Chat Plus™, you will not be able to subscribe for FnF Plus™ or Fu-Yoh!™.
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5 |
What does Chat Plus™ offer? |
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Chat Plus™ comes with standard features which include Value-Added-Services, IDD, Roaming, Community Zone and Friends and Family™ (6 DiGi numbers) on top of the lower voice call rate within Malaysia.
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6 |
Who is eligible to activate Chat Plus™? |
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Chat Plus™ is open to all DiGi Prepaid subscribers.
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7 |
How many times in a month am I allowed to subscribe to Chat Plus™? |
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Each subscriber is allowed a maximum of two times in a month to subscribe to Chat Plus™.
The table below shows an example of monthly plan/subscription change allowed for each MSISDN to subscribe to
Chat Plus™:
 |
|
 |
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DiGi Prepaid
(beyond prepaid) |
2 |
- |
FnF Plus™ |
1 |
Allowed |
Chat Plus™ |
1 |
Allowed |
Fu-Yoh!™ |
0 |
Not Allowed |
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|
 |
|
 |
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8 |
