Sustainability Governance

Transparent and structured governance in identifying and managing material issues.
Telenor Group is one of the world’s fastest growing providers of mobile communications services. Operating in 13 markets across Europe and Asia, Telenor aims to maximise the impact of communication services by creating shared value for society and business.

Our sustainability strategy is driven by Telenor Group’s twin pillars of responsible business practices and extending the benefits of mobile connectivity. Aligned to the principles and values of Telenor Way, United Nations Global Compact, and the United Nations Guiding Principles for Business and Human Rights, our sustainability strategy aims to create shared values and catalyse an empowered society through our day-to-day interaction with business partners and stakeholders.

At Digi, sustainability is under the responsibility of the CEO’s division, and managed by the Head of Communications & Sustainability. Guidance on the governance and management of sustainability across divisions is provided in a comprehensive set of policies which is part of the broader Digi Governance Programme.

An Ethics & Sustainability Forum meets monthly to monitor issues and the progress of initiatives. Selected sustainability performance indicators are monitored and reported monthly to the management team and quarterly to Digi Board of Directors and Telenor.


Our materiality assessment is conducted based on a methodology developed by the Global Reporting Initiative (GRI). This methodology is linked to the AA1000 Accountability Principles (2008) developed by AccountAbility.

We align our material issues with Telenor Group’s matrix. Issues identified by Telenor is assessed and prioritised according to our operational context, corporate strategy and stakeholder expectation. Feedback from stakeholders is reviewed and addressed by relevant functional personnel. Issues that are strategically important to our business are subsequently integrated into our corporate strategy, and form the basis for our sustainability focus areas and related initiatives. In 2015, our materiality matrix was further refined by raising our priority on ethics and ethics and anti-corruption.

Materiality at Digi