 |
Decide whether you want to switch to DiGi Postpaid or DiGi Prepaid. Don't worry - it's easy to switch plans if you change your mind later. |
 |
Your request to switch to DiGi may be rejected by your current service provider if you have any overdue bills or are tied to a contract. |
 |
Do not cancel your current Postpaid or Prepaid service and ensure that your line stays active. |
 |
Just visit any selected DiGi outlet and bring along your identification documents (MyKAD / Passport). You can also do submit your request here online at digi.com.my/switch/now. |
 |
You will be given a new DiGi SIM card immediately after submitting your request through a DiGi outlet. If your request is made through our website, we will deliver the SIM card to your door step. |
 |
We will do our best to complete your switch to DiGi within 24 hours. You can always follow up on your request by calling 016 221 1800. |
 |
You must replace your SIM card with your new DiGi SIM card as soon as your current line stops working. |
 |
You will receive a welcome SMS from DiGi and you can start to use your line immediately.
Note: You may not switch or change rate plans during your first 3 months with DiGi, so switch wisely! |