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Decide whether you want to switch to DiGi Postpaid or DiGi Prepaid. Don't worry - it's easy to switch plans if you change your mind later. |
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Your request to switch to DiGi may be rejected by your current service provider if you have any overdue bills or are tied to a contract. |
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Do not cancel your current Postpaid or Prepaid service and ensure that your line stays active.
You can also check for your registration ID via SMS:
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Donor |
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Command |
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Maxis |
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"ID<space><ID>"
send to 22011 |
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Celcom |
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"CHECKID<space><ID>"
send to 22099 |
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UMobile |
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"VERIFY<ID>"
send to 28011 |
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Note: <ID> should be without any “-“, spaces, or special characters. |
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To switch to a DiGi Postpaid Plan, please visit your nearest DiGi Centre/Store and bring along your identification (MyKAD/Passport). For Prepaid customers, you can submit your request online here. |
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You will be given a new DiGi SIM card immediately after submitting your request through a DiGi outlet. If your request is made through our website, we will deliver the SIM card to your door step. |
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We will do our best to complete your switch to DiGi within 24 hours. You can always follow up on your request by calling 016 221 1800. |
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You must replace your SIM card with your new DiGi SIM card as soon as your current line stops working. |
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You will receive a welcome SMS from DiGi and you can start to use your line immediately.
Note: You may not switch or change rate plans during your first 3 months with DiGi, so switch wisely! |
