| 1. |
What is Tariff Transparency? |
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Tariff Transparency enables DiGi subscribers to check if the mobile number they are calling belongs to a DiGi subscriber. |
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| 2. |
Who may use the Tariff Transparency service? |
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The Tariff Transparency service is open to all DiGi subscribers (Prepaid & Postpaid). |
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| 3. |
Will I know which network the number belongs to? |
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No. You'll only know whether the requested number is on the DiGi network or otherwise. |
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| 4. |
My friend has submitted a request to port in to DiGi; will I receive the result saying that he/she is DiGi subscriber immediately? |
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Only when your friend's mobile number has been ported successfully to the DiGi network. |
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| 5. |
I have submitted a request to port out from DiGi; can I continue using Tariff Transparency? |
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No. You'll need to refer to your latest registered telecommunication operator for the correct command. |
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| 6. |
Do I need to subscribe to any specific call plan to use Tariff Transparency? |
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No. You'll just need to send the command to 2000. |
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| 7. |
Is there a limit? |
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Yes. You can request up to 10 (ten) times daily. You can continue your requests after midnight every day if you've exceeded the daily limit. |
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| 8. |
When is the Tariff Transparency service available? |
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Tariff Transparency service is available 24 hours, 7 days a week. You can use this service as long as your requests are within the permitted daily limit. |
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| 9. |
Will there be any charges for every successful request? |
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Tariff Transparency is completely FREE to use. |
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| 10. |
Will there be any charges if I have sent an invalid command or request? |
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No. There is no charge for any failed requests. |
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| 11. |
Will there be any charges if I send more than 10 requests? |
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No, but you are limited to 10 requests per day. We'll notify you once you have exceeded the daily limit. |