Digital transformation is accelerating and organisations are embracing the change. Driven by a vision to excel, you are redefining the future of your business. Thriving on this vision, Digi Business constantly raises the bar with an industry-leading network, business solutions and services, all designed to support you and your organisation.
SIP (Session Initiation Protocol) trunking is a modern, digitalised Voice Trunking for telephony service that is used for sending and receiving calls (local & long-distance), which connects to your IP-enabled private branch exchange (PBX).
What makes SIP Trunking essential for your business
Add new channels to accommodate more calls anytime. SIP is also more reliable and less likely to experience connection breakdowns.
SIP supports a majority of modern VoIP equipment and software (e.g. IP PBX systems, desk phones, and VoIP gateways)
Your business can move to new locations without having to switch to a new number or notify customers.
Reach out to our 24/7 business phone support and connect to dedicated Digi personnel right away to resolve any issues encountered, quickly and efficiently.
Enjoy call charges that are lower than that of traditional phone service. Also optimise pricing on a user basis to accommodate working environment that requires users to make multiple calls concurrently.
Access a suite of IP-based communications benefits such as mobility, instant messaging, collaboration applications, and cloud-based tools that boost an organisation’s productivity.
Merge voice and data services into a single network. By leveraging on this, avoid paying separate bills to the same service provider for various services.
Enable business operations to keep functioning smoothly in case a telecommunication breakdown occurs, especially in a call centre environment. Stay connected to customers as long there is an Internet connection.
For instance, your call volume or the number of concurrent calls is likely to grow as your company grows. In such cases, technology should not be a hindrance but a complement. Therefore, SIP Trunking allows the integration of communications across multiple channels and offices on a single network.
Phone malfunctions, severe weather, or broken telephone poles are some of the factors that can cause traditional telephony services to be interrupted. However, SIP Trunking with VoIP allows you to bypass all these disruptions by making it possible to redirect calls to other lines, offices, or your mobile device.