We’re here to help your business thrive in the digital era. With our host of innovative, customisable solutions, you can grow your business while keeping it connected and mobile, all on a secure network that you can rely on.
What is Dedicated Internet Access (DIA)?
A Dedicated Internet Access (DIA) is a fixed-bandwidth Internet connection between your business and the web. It is available solely for your business - 24 hours a day, 7 days a week. Unlike regular broadband service where Internet bandwidth is shared with a few subscribers, your business never has to share bandwidth with anyone else. As a result, you get a rock-solid Internet performance with consistent upload and download speeds throughout the day to support your mission-critical business operations.
How Does DIA Work?
Features of DIA
What makes DIA essential for your business
A certain amount of bandwidth will be reserved for your company only. There are also no caps on monthly usage, therefore enabling you to host your own website, manage emails, and support other business-critical applications.
Dedicated Customer Service
With 24-hour support and service monitoring, technical issues are solved before they even start. However, if something does go wrong, you’ll have access to technical support that will help you resolve issues as soon as possible.
Bandwidth speed is customisable and can be scaled from 10Mbps to as much as 10Gbps, depending on your business’s needs. It also means that you only need to pay for what you truly need.
With a dedicated connection, your network is solely for your business’s use, thus making it safer. The line runs directly from your premises to Digi Internet Exchange, so there’s no room for interference, and it is easier to deploy security applications and authentication protocols, as the only users will reside/work on your premises.
Benefits of DIA
How can DIA help streamline and grow your business
With an exclusive line for your business, you have sole access to the bandwidth and top-notch upload and download speeds, be it for making/receiving phone calls, sending/downloading large files, or video conferencing in HD.
Power & Speed
As DIA provides a link between your local area network (LAN) and the Internet, you have access to connection speeds that can go up to 10Gbps. Also, Digi gives you the flexibility to customise connection speeds most fitting to your business needs.
Dedicated Internet connections come with a Service Level Agreement (SLA) and 24/7 complimentary technical support that guarantee the immediate resolution of any connectivity issues.
By investing in your own network infrastructure, you don’t have to worry about external threats and the mishandling of sensitive data. Overall, DIA helps strengthen your cybersecurity.
DIA is the right choice for your business
If your business operations rely heavily on the Internet
You can expect fewer occurrences of slow, constant buffering and lagging Internet speeds that would normally interrupt online communications. Instead, you can now enjoy good Internet quality for online calls, emails, web browsing, and heavy data transferring.
If your business requires a secure, stable, and reliable connection for guaranteed data transfer via the Internet
You get a dedicated physical line on your business premises and do not need to share the bandwidth with other subscribers. In the event of any issues, you will be backed up by round-the-clock customer support.
If your business is fast-growing and requires the flexibility to scale as well as customise
Your business will always be able to upgrade its plan as it expands. You will only pay for what you use, making it more cost-effective than standard broadband plans that have fixed plans and prices.