Customer Services & Support

I have an enquiry about a

product.

2 My enquiry is regarding

2 My enquiry is regarding

Edit

3 Details of my enquiry

3 Details of my enquiry

Edit

Have an image or file to support your question? (Optional)

Only 1 file of maximum 15MB can be uploaded.

File size exceed 15MB. Please choose a smaller file.

The scammer mobile number should be different from the mobile number that received scam call/SMS

4 My contact details

4 My contact details

Done

Full name*

Full name is required

Mobile number*

Please insert a valid mobile number

Mobile number is required

I cannot use my mobile number

Email address*

Email is required for Email OTP

Please insert a valid email address

Please enter the one-time password (OTP) sent to your mobile number or email.

Enter OTP

Invalid OTP

5 Digital identity verification

At CelcomDigi, protecting your account security is our highest priority. As your request involves a change in your account settings, additional identity verification is required. Learn about our Data Privacy Policy here .

Scan the QR Code to begin the Digital verification

Scan this QR code with your smartphone camera.
Follow the instructions to perform digital verification.
Upon successful verification, you will receive your ticket ID.

Click the button below to begin the Digital verification

1. Follow the instructions to perform digital verification.
2. Upon successful verification, you will receive your ticket ID.

Begin EKYC



Have a question?